21 customer service jobs found in Des Moines

What You'll Do: We’re looking for a Sr Product Consult to join our retirement product Investment team.  In this role you’ll lead strategic initiatives and high-visibility investment projects to successful completion. Manage and strengthen internal and third-party relationships that support Principal Financial Group’s investment products and services. Drive development and implementation of new investment offerings while providing training, clear communications, and support to sales teams, financial professionals, retirement plan clients, participants, and other stakeholders. Key Responsibilities: Manage third-party, and internal, relationships to deliver product efficiency for managed accounts. Oversee workflows to ensure quality and timeliness. Serve as primary liaison and escalation point between vendors and internal business partners. Track and analyze vendor performance, providing leadership with insights and recommendations for improvement. Drive...

Vice President of Technology Engineering (Remote: USA) About our Company: Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and ScalelogixSM hyperscale edge data centers in 12 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 30+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients. About the Position: Cologix is looking for a highly motivated individual with...

Southeastern Integrated Care believes wellness is best achieved in our community by ensuring individuals receive adequate access to quality, integrated behavioral health and medical care resources. Integrated care is an approach to healthcare that involves blending medical care and behavioral health care, with the goal of improving the overall health and well-being of an individual. Southeastern Integrated Care focuses specifically on linking care involving primary, mental health, and substance abuse treatment through a team of qualified, licensed clinical professionals. Our team of clinicians work with consumers to coordinate engagement in their care to ensure proper management of medical and psychosocial needs. We are seeking a dedicated and enthusiastic Remote Live Chat Support Specialist to join our Customer Support team. As the first point of contact for our customers, you will play a pivotal role in delivering exceptional service and ensuring customer satisfaction. This...

Director of Real Estate and Site Selection About our Company: Based in Denver, Colorado, Cologix is North America's leading network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and ScalelogixSM hyperscale edge data centers in 12 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 30+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients. About the Position:We are seeking an experienced Director of Real Estate and Site Selection...

About Kuvare Kuvare is on a mission to serve hardworking consumers overwhelmed by the complexities of retirement and is built from the ground up to do so. Our unified financial hub protects the retirement of everyday Americans and the distributors, carriers and investors that serve them. We create life insurance and annuity products that protect consumers’ retirements, and are simplified for distributor partners and financial professionals to sell and service. Kuvare family of companies: Retail Annuity and Life Insurance Solutions: - United Life Insurance Company - Guaranty Income Life Insurance Company - Lincoln Benefit Life Institutional Insurance: - Kuvare Life Re Bespoke Insurance Solutions: - Ignite Partners About the role This position is part of the Actuarial Development Program for Kuvare Corporate Management (KCM). The Program offers students an array of experiences including Life and Annuity Valuation, Modeling and Forecasting, Product Management,...

About Kuvare Kuvare is on a mission to serve hardworking consumers overwhelmed by the complexities of retirement and is built from the ground up to do so. Our unified financial hub protects the retirement of everyday Americans and the distributors, carriers and investors that serve them. We create life insurance and annuity products that protect consumers’ retirements, and are simplified for distributor partners and financial professionals to sell and service. Kuvare family of companies: Retail Annuity and Life Insurance Solutions: - United Life Insurance Company - Guaranty Income Life Insurance Company - Lincoln Benefit Life Institutional Insurance: - Kuvare Life Re Bespoke Insurance Solutions: - Ignite Partners About the role: The Deputy Chief Legal Officer will join Kuvare’s investments unit – known as Kuvare Strategic Investments (KSI) –  which is tasked with managing Kuvare’s $40+ billion investment portfolio, including supervision and monitoring of...

What You'll Do: We’re looking for an Analyst, Investment Solutions to join our team! In this role, you'll be responsible for providing operational investment support to Client Portfolio Managers that provide Outsourced Chief Investment Officer (OCIO) solutions to clients.   Responsibilities Include:   Implement Asset Allocation Changes: Execute ad-hoc allocation adjustments for OCIO clients, including updating internal systems and CRM, rebalancing portfolios, allocating new deposits, and preparing client communication. Calculate and Review Returns: Compute plan rates of return for client reports and perform initial accuracy checks before distribution. Manage OCIO Revenue: Partner with Finance to calculate and collect quarterly fees, review invoices, process payments, and resolve billing issues. Client Onboarding & Termination: Update internal systems and coding for new and terminating clients, ensure accurate fee calculations, and coordinate final...

What You'll Do: We’re looking for a Sales Manager to join our Individual Solutions team. In this role, you’ll lead a team of Retirement Education Specialists who will deliver education to retirement plan participants through both on-site and virtual education sessions.    Here are a few examples of the types of things you'll do: Build and influence strategic partnerships with our plan sponsors, consultants, sales team and relationship managers Lead and handle the day to day responsibilities of a team with the priority of maintaining and strengthening a foundation based in strong culture, flexibility, nimbleness and results/outcome based mentality within a highly regulated environment Use a strategic lens to leverage data to inform business decisions and priorities Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by...

What You'll Do: Are you looking to grow your career in investment operations? If so, join Principal as an Associate, Investment Operations!   As an Associate, Investment Operations on our team, you'll perform procedures, analysis and report preparation to support the full lifecycle of investment operations in a global infrastructure. You'll be responsible for account administration, account reconciliation, reporting, transaction management and/or trade support activities as well as support global investment initiatives through participation in projects, process reviews and/or system enhancements. Interface with internal and external personnel including senior operations staff, legal, relationship management, IT, banks, brokers, custodians, portfolio managers, and/or traders to obtain information, execute routine transactions and resolve problems. Establish new securities, compliance rules, new accounts, and or new reports to ensure readiness for trading, reconciliation,...

What You'll Do: As an ESOP Client Service Manager 2 on our Employee Stock Ownership Plan (ESOP) Administration team, you’ll establish and maintain effective relationships with ESOP clients to ensure growth, profitability, and retention in retirement services by providing high quality, efficient and prompt service, to meet customer expectations. You will partner with retirement plan service representatives and client advisors to enhance relationships between customer and company while independently managing and coordinating all aspects of a multi-process service offering for a designated group of clients.      Here are some examples of the kinds of things you'll do: Perform accurate recordkeeping of client reporting and processing owning the complete process, analyzing client source data, interpreting individual custom plan documents, preparing employee status and plan level trust/financial reports, process complex allocation transactions, and produce final client and...

What You'll Do: We are looking for a Senior Portfolio Associate to join our team !  This role is responsible for providing comprehensive operational support to the Corporate Private Placements and Infrastructure Debt teams, including trading support , portfolio credit reporting tracking, client portfolio servicing, RFP responses and client reporting, portfolio valuation, and ensuring timely execution of internal workflows.   Key responsibilities:   Monitor portfolio holdings for financial reporting and covenant compliance tracking   Ensure timely execution of internal trading workflows and coordinate with operational/accounting teams   Support coordination with client requests and ad hoc portfolio monitoring and reporting   Support inquiries from marketing, RFP, product, distribution, clients, and client reporting   Develop knowledge of financial markets, current events, laws and regulations, tax and accounting...

What You'll Do: We’re looking for a Portfolio Analyst to join our General Account Investments team! In this role, you will support the management of the General Account investment portfolio, monitor Alternative Assets and an ICOLI program, make investment recommendations, enhance the modernization of portfolio reporting and risk monitoring, contribute to performance attribution analysis, and assist with additional projects as assigned. Investment Strategy: Support the investment strategy process through the creation and maintenance of reports tied to the various strategic objectives. Spend time with asset class teams to learn the underwriting process, improve investment knowledge, learn about General Account portfolio management strategy, and understand drivers of return and risk. Assist in developing attribution tools to help explain performance for single asset class. Make investment and portfolio recommendations to portfolio managers regarding their asset class coverage....

What You'll Do: We are seeking a motivated and detail-oriented intern to join our Risk Management team for Summer 2026! This position offers hands-on experience in identifying, assessing, and mitigating risks across the organization. You will work closely with risk management professionals while having exposure to business leaders, control partners, and internal audit as we work through real-world risks & opportunities that financial services face in today’s business environment. Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years! What You'll Do Assist in risk assessments and control evaluations across our business operations Support the development and...

What You'll Do: Bring your actuarial mindset into the business and help shape the future of annuity product as a Product Development Assistant Director (Annuities)   If you’re energized by blending product expertise, technical depth, and real business impact—this is not your traditional actuarial role. We’re looking for a Product Development Assistant Director who wants to be closer to the business, partner directly with sales and technology teams, and play a key role in how new annuity products come to life.   In this role, you’ll become the go-to expert on annuity product mechanics—how they work, how they calculate, and how they show up in the market. You’ll work across product, actuarial, sales, and systems to ensure product ideas are modeled accurately, implemented correctly, and understood clearly.   What You’ll Do Serve as the subject matter expert on annuity product calculations, validating methodologies and ensuring accuracy in implementation....

What You'll Do: As an Investment Data Operations Analyst on our Data Operations Team in our Des Moines office, you'll independently perform daily tasks, data analysis, investment valuation, and ad hoc requests to support the investment lifecycle within a global infrastructure. The team operates in a fast-paced environment that places an emphasis on continuous learning, collaboration, and maintaining an equitable and fun working environment. Here are additional examples of the types of things you'll do: Collect and verify investment data while ensuring accurate and up to date security information is shared across various operational systems encompassing multiple asset classes including Fixed Income, Equities, and Derivatives. Support global investment initiatives through participation in projects, process reviews and/or system improvements. Proactively diagnose and manage high risk issues by reviewing and identifying operational improvements to ensure that data is...

What You'll Do: Join Principal Financial Group as an Analyst, Investment Operations , where you'll play a key role in supporting the end-to-end lifecycle of global investment activity. You’ll work across trading, settlement, reporting, and operational controls—partnering closely with teams across operations, legal, relationship management, IT, brokers, custodians, portfolio managers, and traders.   What you’ll do Execute recurring procedures, analysis, and reporting that support global investment transactions. Prepare for and execute post-trade activities, including confirmations, settlements, and trade reporting. Build strong relationships with internal and external partners to obtain information, resolve issues, and keep processes running smoothly. Contribute to global investment initiatives by supporting projects, process reviews, system enhancements, and new capabilities. Collaborate with key stakeholders to educate, problem-solve, and drive operational...

What You'll Do: We’re looking for an Assistant Actuary or Financial Analyst V to join the Integrated Finance Solutions team. This role will act as an Actuarial Model Consultant you will own and manage centralized MG-ALFA/Integrate models and Integrate processes to serve Business Unit modeling needs across a variety of actuarial functions. Collaboration and communication with Actuaries, Accountants, and IT professionals across the Enterprise is essential. In this role, you'll be the key contact to synthesize business needs into actionable steps and develop appropriate model solutions while adhering to industry best practice development standards. Talent and passion for actuarial modeling are a requirement to be successful! Meet modeling needs through deep model expertise, including but not limited to: End-to-end model process knowledge and troubleshooting capabilities, ALFA/Integrate development skills and feature engineering, Accountability for technical components of all...

What You'll Do: We are looking for a Configuration Analyst to join our Distribution Partner Support Team within RIS (Retirement Income Solutions- Annuities). This is a multi-functional role working directly with business, IT teams and vendors to craft, build and maintain critical processes within configurable systems. This role will be responsible for providing technical solutions, configuration, and consultation for purposes of designing, developing, testing, and implementing products within a wide range of configurable systems.   Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years! What You’ll Do Configure and support various systems to support our distribution...

What You'll Do: We're looking for a dynamic and motivated individual to join Principal as a Senior Accounting Analyst on the Benefits & Protection Accounting Team. This team offers the opportunity to collaborate with business unit partners, providing technical expertise and oversight on complex transactions and enterprise-wide projects. In this role, you’ll research unique and challenging transactions to determine the appropriate accounting treatment. You’ll work closely with internal and external stakeholders to advocate for the business while ensuring the integrity of financial statements.   Clear Communication: Ability to simplify complex technical matters for varied audiences and engage across the organization Strategic Mindset: Advocate for the business while safeguarding financial integrity; confidently challenge concerns with stakeholders, auditors, and other teams Relationship Building: Establish trust and collaborate effectively with peers, CAOs, CFOs,...

What You'll Do: The Principal Financial Group is seeking a CFO - PAS & Indvidual Solutions! We're looking for someone who wants to join a high-impact senior finance team driving profitable growth across Workplace Savings & Retirement Solutions (WSRS). As the lead financial officer for Individual Solutions and Principal Advised Services (PAS), you'll shape strategy, guide financial management, and play a key role in retirement offerings across Principal Financial Group including DC, DB, NQ, ESOP, Trust & Custody, and investments. What You'll Do: Lead pricing, financial reporting, forecasting, and analysis for domestic and international retirement products. Act as a strategic advisor on financial risk, investment needs, product strategy, pricing, and design. Ensure full compliance with relevant regulations across markets. Mentor and develop a high-performing finance team while championing organizational learning and change leadership. Provide...