Mar 28, 2026
What You'll Do:
We’re looking for an Assistant Director for our HR Service Center team. In this role, you'll provide global leadership for HR service delivery operations, ensuring consistent, high‑quality, and compliant services for employees and managers across regions. This role is accountable for the strategy and day‑to‑day performance of HR shared services, ensuring HR shared services are accurate, scalable, and embedded into digital and assisted service delivery. This leader partners closely with HR Centers of Excellence (COEs), regional HR teams, HR Technology, and Case Management leaders to standardize service delivery, enable self‑service, and continuously improve the employee experience through strong operational discipline and knowledge‑driven service design. You'll have the opportunity to: Provide operational leadership for global HR Shared Services, ensuring consistent service delivery, adherence to SLAs, and a positive employee and manager experience...
Principal Financial Group
Des Moines, IA, USA