51 customer service jobs found in Des Moines

External Job Description: Retail Inventory Associate - Driver   Starting Wage: $17.00 - $19.00   Part Time: Ability to work varied, traditional and non-traditional flexible hours.  The more you are available, the more you can earn!   Must possess a valid driver’s license within the state of residence for a minimum of 36 consecutive months If you know how to show up, stay disciplined, and push for accuracy and consistency, you already have what it takes to excel here.  This role is perfect for people who love structure, enjoy working on their feet, and want to turn focus and stamina into results. Become one of our Inventory Specialists and discover opportunities for increased wages.  Make more money with us and unlock your full earning potential today!     Benefits of Working with WIS Hiring Now! Competitive pay : This position is eligible for a productivity-based wage increase up to $2.00 in the first 6 months , with a maximum of...

External Job Description: Retail Supervisor - Inventory   Starting Wage From:  $19.00 - $21.00   Part Time: Ability to work varied, traditional and non-traditional flexible hours.  The more you are available, the more you can earn! If you know how to show up, stay disciplined, coach and train for accuracy and consistency, you already have what it takes to excel here.  This role is perfect for people who love to train and drive for results.     Benefits of Working with WIS Hiring Now! Career Growth : If you are looking for career and promotion opportunities, you can count on us! Referral bonuses - Get paid $200 for each referral for referring to friends Clear expectations and paid training Employee-paid Health, Vision, Dental, Life & Disability Plans available at competitive group rates 401k plan Opportunities for paid travel and occasional overnight stays Supportive leadership - Join a supportive environment where diversity is...

External Job Description:   Retail Travel Associate - Inventory   Starting Wage: $17.00 - $22.00   Part Time: Ability to work varied, traditional and non-traditional flexible hours.  The more you are available, the more you can earn!   If you know how to show up, stay disciplined, and push for accuracy and consistency, you already have what it takes to excel here.  This role is perfect for people who love structure, enjoy working on their feet, and want to turn focus and stamina into results. Become one of our Inventory Specialists and discover opportunities for increased wages.  Make more money with us and unlock your full earning potential today!   Benefits of Working with WIS Hiring Now! Employer paid travel weekly, up to 4 nights a week with meal per diem. Consistent work schedule and travel options available Competitive pay - This position is eligible for a productivity-based wage increase up to $2.00 in the first 6 months , with a...

Description Iowa Orthopedic Center is seeking a dedicated Radiologic Technologist (Rad Tech) to join our team. As a vital part of our healthcare team, our Rad Techs not only perform x-rays but also assist in patient care, including rooming patients, preparing injections, and learning to cast. Join us in delivering exceptional medical care at a Center of Excellence, where we prioritize patient care above all else. *Schedule: * * 4-day workweek * 4 shifts of 9 hours each * Daytime hours, no nights, no weekends *Key Responsibilities: * * Direct patients to exam rooms and obtain patient history and vitals. * Manage x-rays and MRIs via computer systems; upload patient-provided images. * Assist physicians with procedures and patient preparations for injections. * Help patients with dressing, transportation, and transfers. * Assist with the application and removal of casts and splints; remove sutures and staples, and apply bandages as directed. * Schedule and reschedule...

What You'll Do: We're looking for a Safety & Security Specialist to provide day-to-day security for our Home Office employees.    Here are few examples of the kinds of things you’ll do: Responsible for detailed patrol of the corporate complex to ensure a safe and secure operating environment. This includes regular inspections and verification of functionality of alarms, security doors, elevator phones, CCTVs, etc. Report and assist in the resolution of hazardous or safety related problems. Provide a high level of customer service assistance to visitors entering campus and ensure proper access is followed. Knowledge and ability to staff all security posts while monitoring entrances to building, alarm responses and reception duties. Responds to and conducts interviews to obtain complete and accurate information regarding incidents occurring involving employees and/or property to include but not limited to criminal actions, vehicle and pedestrian accidents,...

What You'll Do: As a Customer Experience Specialist 1 in our dental insurance contact center, you will be handling inquiries from our customers related to their dental insurance plans. These inquiries can range from providing an effective date on an account to helping a member better understand their dental benefits.   Here are some additional details regarding responsibilities:   Responsible for interacting with customers via inbound / outbound phone calls and ensuring a consistent, positive experience for Principal's customers while incorporating the established service processes in all interactions. Responds and anticipates the customer's needs while navigating several systems and web applications. Understands the customer's' previous interactions with Principal in order to provide a coordinated, 360 experience. Builds customer relationships by providing accurate information, presenting the process optimally and solving the customer inquiries real-time....

What You'll Do: As a member of the Principal Enterprise Architecture team, you will be responsible for leading the development of architecture solutions and technology strategy for the Enterprise ServiceNow platform. This enterprise shared platform is used to advance our employee experience and digital transformation strategies. The ServiceNow Technology Platform Architect will actively collaborate with the Technology Platform Owner, Product Manager, and key partners to ensure Principal’s ServiceNow solutions are successfully designed, developed, deployed, and operated. In addition to the development of technical architecture, you will be a beacon for employee experience, education, advanced topics research, and mentorship across the company.   You’ll have the opportunity to: Define platform architecture standards and ensure appropriate alignment of process and technology solutions with platform architecture guidance. Lead platform architecture strategies to...

What You'll Do: In this multifaceted role, you will assist with internal sales efforts for Principal Securities by developing and implementing sales plans, activity reports, and rotation schedules. You’ll collaborate with marketing, product, and communications teams to align campaigns and support financial professional relationships while meeting internal sales targets. Key responsibilities include providing intermediaries with sales ideas, handling product inquiries, sharing performance data, identifying new opportunities, and supporting external wholesalers with territory management.    Initiate and follow up on sales calls to develop relationships with financial professionals, representing a diverse range of products including Mutual Funds, model portfolios, ETFs, SMAs, Index Funds, alternative investments, and retirement solutions. Determine client requirements and offer sales suggestions, respond to product inquiries, deliver performance information, and introduce new...

What You'll Do: We’re looking for a Financial Analyst V to join our Benefits & Protection Finance team. In this role, you’ll focus on financial analysis and modeling of expense impacts for strategic initiatives and other projects. Provide expertise, project support, and project leadership for complex projects in support of the financial function and the goals of the business unit. This includes identifying project barriers, alternative solutions for implementation, follow up actions needed, and the impact on financial and other goals of the company. Lead large projects that could involve the coordination of several areas. Must be able to manage and prioritize several small projects at the same time. Perform financial analysis and research; identify trends and variances on a timely basis for use by management and other operating areas in decision making. Make recommendations as appropriate. Initiate opportunities to provide technical and business expertise to...

Overview: WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workplaces! As a large company serving diverse customers, we invest in our team with:   Competitive Compensation: $25-$45/HR Maximize your earnings with aggressive shift premiums that can increase your potential earnings by up to 15%. Ongoing Education & Training:  Access to state-of-the-art facilities and paid online training. Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match. Year-Round, Diverse Work:  Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing. Extra Perks:  Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more....

What You'll Do: We’re  looking for an AVP of Technology to join our Information Security team. Reporting to the CISO, you will own  and lead  security engineering outcomes across cloud security, AI ‑ enabled automation, IAM/CIAM, and enterprise data protection. In this role, you will set the strategic vision and drive execution  through your teams  for how the organization designs, builds, and  operates  secure cloud and identity ‑ centric platforms — reducing risk through engineered, automated controls rather than manual processes.   You will build and mature scalable security control planes across cloud, identity, and data— leveraging  automation and AI to improve speed, consistency, and resilience—while enabling engineering teams to move from current ‑ state implementations to future ‑ state, secure ‑ by ‑ design architectures.   Your Day Could Look Like:   Cloud Security Engineering & Architecture...

What You'll Do: This role focuses on the advisor experience by supporting sales and developing mutually profitable advisor relationships. Handle inbound calls from advisors and answer product related questions, performance data, sales literature, portfolio analytics, etc. while documenting interactions and key advisor data.    Here are a few examples of the kinds of things you’ll do: Respond to service requests from directors, internal wholesalers and internal sales managers Solve for needs across products: mutual funds, separately managed accounts, ETF's, 529's, internal funds, etc Learn to identify new sales opportunities   We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!   Apply today! Who You Are: Bachelor's degree or 8 years of equivalent experience  1+ years of industry-related...

What You'll Do: We’re looking for an Associate Financial Advisor to join our Workplace Personal Investing team! In this position, you will:   Support clients beginning their financial journey by delivering foundational financial advice and client service. Assist clients with onboarding, basic financial and investment education, and digital planning tools. Act as the initial point of contact, conducting discovery conversations to understand client goals and referring more complex needs to senior advisors.     For unlicensed talent, the company offers a Pre-Licensure Training Period, during which you will complete required study, training, and preparation activities needed to obtain your regulatory licenses. Licensure is required within 90 days of hire and is an essential component of the role.   What You’ll Do During the Pre‑Licensure Period (First 90 Days) Participate in required training programs, study sessions, and licensing preparation...

What You'll Do: Are you passionate about Customer Experience (CX) and eager to shape how thousands of customers interact with a purpose‑driven financial services organization?   As a Senior CX Strategist , you provide strategic leadership to drive customer experience initiatives by translating vision into measurable business outcomes. You will partner closely with our servicing experiences across digital, phone, and account operations channels to understand customer needs, uncover opportunities, and design experiences that elevate satisfaction, streamline operations, and strengthen customer loyalty. Our team is dedicated to deeply understanding the customer journey using diverse data sources across audiences, channels, and key moments of truth. We deliver actionable insights that enhance interactions and measure impact through customer experience, financial, and operational metrics.   Key Responsibilities Strategic Leadership & Program Delivery Lead...

What You'll Do: Supports an assigned group of clients by handling questions, requests, and issues quickly and accurately. This role provides hands-on support, ensures service standards are met, and helps maintain strong client relationships every day. Respond promptly and professionally to client inquiries via phone, email, or portal. Serve as a primary contact for plan sponsors, participants, and internal teams, providing guidance on retirement plan services. Assist clients in navigating account information, retirement plan options, and general administrative processes. Handle a broad array of retirement plan transactions (contributions, distributions, rollovers, loans, investment elections, beneficiary updates). Guarantee accuracy and adherence to internal procedures and regulatory standards. Maintain and reconcile client and participant records, addressing discrepancies as they occur. Adhere to regulatory, legal, and company policies, including ERISA and IRS rules....

What You'll Do: Are you passionate about retirement sales and want to join a team that is contributing to the strategic growth of Principal?   If so, join Principal's Retirement Investment Solutions team as an Sr. Analyst -  Investment Analytics to provide investment analysis support for the investment platform to business partners. The selected candidate will provide thorough and accurate consultative input to sales and client service personnel to drive sales and team revenue goals by:   Provide analysis on performance, risk, style, holdings, and qualitative attributes of investment options and proactively research and analyze competitor offerings and position our products and services appropriately. Develop performance and analytical reports, share insights and recommendations and maintain controls in alignment with internal policies. Create, update, and distribute value-add materials and participate in conference calls with financial advisors and/or internal...

What You'll Do: We’re looking for a Senior Software Engineer to join our Retirement & Income Solutions (RIS) business. In this role, you’ll be an engineering lead providing architectural oversight for the modernization of our retirement recordkeeping platform by designing scalable solutions, guiding architectural decisions, and ensuring the successful delivery of mission-critical initiatives that shape the future of our retirement solutions. You'll have the opportunity to: Drive technological innovation by identifying strategic opportunities that deliver maximum business impact in our fast-paced environment Assess emerging technologies and provide guidance on technical direction, ensuring alignment with enterprise-wide strategic initiatives Create and maintain solution architecture artifacts, reference architectures, and technical roadmaps that guide implementation teams Partner with key stakeholders to transform business objectives into robust technical...

What You'll Do: Partner with business stakeholders, third-party vendors and operational staff daily to ensure delivery of services are in alignment with contractual expectation. Advocate service offerings on behalf of the area by influencing decisions related to use of services. Support Technology teams and business units on tasks associated with vendor supplier management. Responsible for documentation and record tracking to fulfill EDS responsibilities Gain understanding of strategy and associate changes. Be encouraging toward strategy and change through transparent feedback.  Be a champion of the strategy and change agent among peers and customers. Shows precision in conveyed data and aids with reporting. Proactively collaborate with your vendor management colleagues and any operational personnel within Enterprise Documents and throughout the organization. Be continuously and actively engaged with vendors who support our operation. Work on assigned...

What You'll Do: Do you love helping people and making a positive difference? As a Customer Experience Specialist within Individual Life, you’ll provide a high level of value and service by balancing inbound contacts from internal and external customers, applying a variety of skills and proficiencies, and meeting the demands of challenging products and changing procedures. This is a high volume, fast paced call center environment – and we know that’s not for everyone.   Here are few examples of the kinds of things you’ll do: Respond promptly and accurately to customer inquiries regarding policy changes and contractual options. Serve as a contact for advisors and their staff for post-sale service on existing policies. Actively execute and coordinate resolution of policy changes while handling some sophisticated casework. Utilize online procedure manuals and system applications to optimally interpret and resolve the most sophisticated customer inquiries and provide...

What You'll Do: We are looking for a Senior Associate, Trust Administration and Operations to join our PGI Trust Company Operations and Governance team. You will support the daily administration, oversight, and operational integrity of the Trust Company. It operates independently to ensure timely and accurate execution of key functions, including regulatory reporting, compliance monitoring, monthly reconciliations, document management, SharePoint administration, and process improvement. You will enhance operational efficiency while ensuring adherence to trust documents, ERISA requirements, policies, and regulatory standards. Key Responsibilities Regulatory Reporting & Compliance Assist with regulatory filings, committee materials, internal audits, state exams, and annual CIT reporting, including audits and Form 5500s. Conduct ongoing compliance monitoring in line with policies and regulations. Omnibus Account Oversight & Reconciliation Coordinate...