Apr 02, 2026
Position Summary The Admissions Concierge Representative is responsible for greeting and navigating patients/guests in registration lobby. Provide assistance to patients checking-in for services, and expedite patient flow. Navigate patient/guest flow in registration and Smith Clinic areas to ensure an overall positive customer experience. Essential Duties Greets, assists, and acts as a point of contact for patients, families and NJH staff members while providing a high level of customer service. Updates and maintains accurate patient tracking to better monitor patient location. Assures that workflow processes are followed according to policy and Joint Commission requirements. Prints face sheets, labels and provide appropriate paperwork for patients as needed. Confirms patient appointments, answers and directs phone calls and prints patient daily itinerary as needed. Maintains appropriate level of knowledge regarding NJH clinical...
National Jewish Health
Denver, CO, USA