3 customer service jobs found in Danbury, CT

Position: Customer Service Representative Location: Danbury, CT Pay: $22/hr Hours: Monday to Friday 7:30am to 5pm **Rotating Saturday Shift, half day** Key Responsibilities: Assist customers with account inquiries, payment processing, budget plans, and service contracts. Handle customer complaints with empathy and efficiency. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with other departments to ensure seamless customer service. Provide a professional, courteous experience during both routine and urgent situations. Handle a high volume of calls – a standard day is approximately 75. …Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing...

Connecticut Institute for Communities, Inc. Description:  Connecticut Institute For Communities, Inc. / CIFC Health seeks to hire a full-time Outreach Worker / Specialist.  Under the supervision of the Community Partnerships and Patient Experience Manager, the Outreach Worker/Specialist will Interact with the community in a variety of outreach initiatives related to CIFC Health activities and boarder public health initiatives. This role also includes networking, building community relationships, educating and advocating in the community. The Outreach Worker/specialist will be responsible for the implementation of the outreach plan as it pertains to providing access to CIFC Health services for both patients and non-patients of CIFC Health and providing assistance in securing access to our Financial and Insurance Assistance Department. The Outreach Worker/Specialist will establish positive relationships and collaborate with other health centers, provider agencies and...

Requirments  Handling inbound/outbound calls Resolving customer issues Providing product info, using CRM software, following scripts, de-escalating problems, and meeting performance metrics (KPIs) for a Customer Service  Requirments  Experience handling upwards of 100 calls a day  …Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a...