Dec 22, 2025
Program Manager – Complaints & Grievances (THPG) Bring your passion to Texas Health so we are Better + Together Location: Dallas, TX Remote (with potential visits to various clinics/locations across DFW metroplex) Schedule: Full-Time | Day Shift | Mon–Fri, 8 AM–5 PM Facility: Texas Health Physicians Group (THPG) Address: 9330 Amberton Parkway, Dallas, TX 75243 About the Role Texas Health is seeking a passionate Program Manager to lead our Complaints and Grievances program across 250+ clinics in the DFW area. This role supports patient safety and risk management initiatives, ensuring regulatory compliance and driving high reliability practices. Key Responsibilities · Lead investigations into patient complaints and grievances · Analyze medical records, interview staff, and compile timelines · Educate staff on patient safety, risk management, and HRO principles ·...
Texas Health Hospital Rockwall
Dallas, TX, USA