Dec 15, 2025
Investor Operations Leader Who you are: You have 5+ years of a mix of customer, operations, and capital markets experience under your belt and are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company. You are excited to work with emerging technologies and modern tech stack with a collaborative team, where you will have a direct impact on the customer and investor experience. Does this sound like you? If so, keep reading and apply today! What youll do: Oversee daily ticket assignments and ensure timely resolution of investor and customer requests Guide team members to follow all current policies, procedures, and quality control processes Identify gaps or inefficiencies in current workflows and recommend improvements to management Partner with management to analyze error trends, identify root causes, and implement corrective actions Serve as a subject-matter expert in investor guidelines and translate those into rules within the...
PollyEx
Dallas, TX, USA