6 customer service jobs found in Concord

Medical Receptionist - Primary Care Concord Full Time, Medical Receptionist, Primary Care Concord, Emerson Health, Concord, MA Monday-Friday, 8am-4:30pm Are you an organized, detail-oriented professional with a passion for healthcare administration? Join our team as a Medical Receptionist, where you’ll play a key role in ensuring our office runs smoothly and our patients receive exceptional service. What You’ll Do As a Medical Receptionist, you will support our physicians and nurse practitioners with the day-to-day administrative and reception functions, ensuring a seamless experience for both staff and patients. Your responsibilities include: Greeting patients and managing front desk operations Scheduling appointments and coordinating patient flow Maintaining accurate patient records and handling confidential information Supporting clinical staff with administrative tasks to keep the office running efficiently Using electronic health...

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. The Plant Manager is responsible for every doughnut factory operation, including overseeing all aspects of production, sanitation, food safety, FDA compliance, maintenance, shipping and human resources. This involves developing a staff of professional employees, obtaining maximum profitability, and ensuring both customer and employee satisfaction. Additionally, this person is responsible for having a thorough understanding of production processes and maintaining a high level of quality products while maintain employee safety. HERE'S A TASTE OF WHAT YOU'LL BE DOING Supervising all the areas of the doughnut factory Ensuring positions are adequately staffed Ensuring that...

Director of Physician Recruitment and Relations Director of Physician Recruitment and Relations, Physician Practice Admin, Emerson Hospital, Concord, MA Make a meaningful impact on healthcare—help shape the future of physician talent. Reporting to the Senior Vice President of Emerson Health and President of EPA, the Director of Physician Recruitment & Relations plays a critical leadership role in attracting, engaging, and retaining top physician talent across practices affiliated with Emerson Hospital. In this highly visible role, you’ll partner with executive leadership, administrative teams, and medical staff to design and execute strategic recruitment initiatives that directly support organizational growth and patient care excellence. What You’ll Do Lead the development and execution of a comprehensive physician recruitment and retention strategy Collaborate with leadership and medical staff to define annual hiring goals and workforce plans...

Endoscopy Tech II Job Summary Reporting to the Clinical Nurse Manager of the Endoscopy Unit, provides care for diagnostic and therapeutic gastroenterological equipment. Responsible for the quality and effectiveness of the Endoscopy Unit equipment. Provides technical assistance during procedures under direction of the physician. Minimum Qualifications • Education o High school diploma or equivalent required. o Graduate of an accredited surgical technology program strongly preferred. o Sterile processing training course strongly preferred. On the job training may be provided. • Experience o Previous sterile processing or instrument technician experience strongly preferred. • Licensure and/or Certification o BLS healthcare provider is required within 3 months of hire. o Certificate of completion from accredited surgical technology program preferred. o Sterile Processing Technician from International Association of Healthcare Central Service Material Management...

Lead Patient Services Representative Job Summary Reporting to the Sr. Administrative Assistant of Imaging Services, responsible for coordinating the administrative support activities related to the daily operations of the Media Room, Reading Room, Main Radiology Reception Desk, CT/US/IR Reception Desk, MRI Concord and Mammography Breast Health Center Reception Desk. The Lead PSR manages all Patient Service Representatives. Minimum Qualifications: Education: High school diploma required. Coursework in business, healthcare administration, medical terminology, and management strongly preferred. Experience: Two to three years of office support experience in a healthcare/hospital environment required. Previous supervisory experience including managing off-site staff strongly preferred. Licensure and/or Certification: None Required Skills: Problem solving and quality assurance skills needed to continually improve efficiency and effectiveness of department....

Unit Coordinator / Medical Office Coordinator Cardio, Pulmonary, Neurology & Sleep Disorders Schedule: Monday, Tuesday, Wednesday | 7:00 AM – 3:30 PM | 24 hrs per week. Join our healthcare team as a Unit Coordinator / Medical Office Coordinator supporting our Cardio, Pulmonary, Neurology, and Sleep Disorders departments . In this role, you will be the welcoming first point of contact for patients, visitors, and physicians while helping ensure smooth daily operations within the department. Reporting to the Director of Cardio/Pulmonary/Neurology/Sleep Disorders , this position is responsible for greeting patients, managing incoming calls, and assisting with medical record processing and administrative support for the 4 East department. The ideal candidate is organized, professional, and committed to delivering exceptional patient service . Maintaining patient confidentiality in accordance with HIPAA guidelines and demonstrating Service Excellence...