May 01, 2026
$55,000 - $70,000 yearly
Description:
POSITION SUMMARY: The Technical Service Technician is part of a dynamic team responsible for providing on-site technical expertise, problem-solving, and exceptional customer service to maintain, install, and troubleshoot advanced proprietary company analytical instruments used in pharmaceutical industry environments across North America. Note: This positon is not remote. It requires being on-site in our Charlottesville, VA, location when not traveling. ORGANIZATIONAL RELATIONSHIPS: Reports to: Manager, Technical Services Internal: Collaborates with Sales, Product Marketing, Manufacturing, Engineering, and Software teams as needed. External: North America Clients ESSENTIAL DUTIES AND RESPONSIBILITIES: Initiate and build ongoing strong client partnerships with laboratory staff, with high-touch customer communications in preparation for technical services and ongoing support. Schedule and manage a multitude of customer orders...
LIGHTHOUSE INSTRUMENTS LLC
Charlottesville, VA