Dec 24, 2025
Overview:
The Patient Clinical Services team is a centralized nursing service where the Patient Clinical Services RN implements best practices in patient care and coordination for participating Primary Care locations by assisting in the patient triage and general advice processes through telephone and electronic communications, ensuring timely access and appropriate level of care and advice for all Carle Health Primary Care patients.
Responsibilities:
Assists patients via phone and/or electronic platforms to determine care needs, referring to or scheduling appointments, and providing general health information and education using approved references and resources to individuals and groups.
Evaluates, assesses, and documents patients' questions or concerns.
Coordinates with Primary Care Center physicians and nursing staff in order to meet the needs of the patient.
Ensures documentation of patient health status and care concerns are complete and accurate.
Supports maintenance and...
Carle Health
Champaign, IL, USA