6 customer service jobs found in Brookline

Job Ref:JR-1891 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Quality/Risk Management/Patient Safety Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$41,200.00 - $46,500.00 per year Overview The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI). As the first point of contact, this role is critical to a patient’s experience and their entry into the DFCI system. PRs provide call center and administrative support for aspects of patient care within the Dana-Farber Welcome Center. PRs work in a call center environment in conjunction with their supervisor and other PRs. They work as a team to problem-solve and collaborate with the goal of providing an excellent patient experience. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the most...

Job Ref:JR-1887 Location:10 BROOKLINE PLACE WEST, BROOKLINE, MA 02445 Category:Human Resources Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$68,900.00 - $70,300.00 per year Overview Reporting to the Talent Acquisition Team Leader, the TA Sourcing Specialist will work with the Recruiters and other HR Staff to source candidates through various online channels, career fairs, and external partnerships. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that...

Job Ref:JR-2639 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Finance/Accounting Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$94,000.00 - $104,700.00 per year Overview Leads division level, financial planning efforts, budget analysis, monthly reporting and roster maintenance. Partners with complex divisions (>$5M annual operating budget, high touch expense management and roster management needs) to support operating budget development, monthly reporting and budget analysis. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health...

Job Ref:JR-2479 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Clinical Research Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$74,300.00 - $82,900.00 per year Overview This position's work location is fully remote with the ocassional time onsite as needed. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). The Office of Data Quality (ODQ) provides research support to the Dana-Farber/Harvard Cancer Center with a focus on quality assurance, quality control, and process improvement. The cancer center is made up of 5 Boston institutions including Dana-Farber Cancer Institute, Brigham and Women’s Hospital, Beth Israel/Deaconess Medical Center, Boston Children’s Hospital, and Massachusetts General Hospital. Functions of ODQ include protocol subject registration and randomization, clinical research auditing, data and safety monitoring, quality control of DF/HCC initiated...

Job Ref:JR-900 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$72,980.00 - $88,035.00 per year Overview This position is located within the Center for Clinical & Professional Development CCPD), which falls under Nursing and Patient Care Services (NPCS). Under minimal supervision, the Executive Assistant I provides high-level administrative support primarily to Vice Presidents and above or a comparable level executive. Work requires some analysis and use of initiative and independent judgement. The Executive Assistant I is often called upon to communicate on behalf of executive(s) to other employees. The Executive Assistant I conducts work assignments of increasing complexity with some latitude for independent judgement and remains knowledgeable of corporate policies. This position’s work location is hybrid with two or three...

Job Ref:JR-116 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$86,720.00 - $101,090.00 per year Overview Under minimal supervision, the Executive Assistant II provides high-level administrative support primarily to Vice Presidents and above or a comparable level executive. Work requires some analysis and use of initiative and independent judgement. The Executive Assistant II is often called upon to communicate on behalf of executive(s) to other employees. The Executive Assistant II conducts work assignments of increasing complexity with considerable latitude for independent judgement, has a broader scope of responsibilities, takes on more complex and independent tasks as well as remains knowledgeable of corporate polices. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing...