6 technical field service technician jobs found in Bridgewater, NJ

Role Overview: The Manager, CRM Marketing owns the strategic direction and roadmap for CRM (Customer Relationship Management) and lifecycle marketing initiatives, leading a team of CRM marketing specialists to deliver timely, relevant, and personalized customer communications that drive engagement, retention, and revenue.    This position is accountable for defining how CRM supports customer acquisition, engagement, and long-term value, leveraging Salesforce Marketing Cloud as the primary activation platform. The Manager partners closely with cross-functional stakeholders across business units, product, analytics, design, and development to ensure CRM programs align with broader business objectives.  Duties & Responsibilities: CRM Marketing, Execution, and Leadership Define and evolve CRM and lifecycle marketing strategy in partnership with senior leadership to support customer acquisition, engagement, retention, and reactivation goals Own the CRM roadmap, balancing...

Role Overview: The Director, Digital Marketing, Paid Media & Search Engine Optimization , leads and scales Brother's digital commerce business by overseeing all paid advertising and organic search strategies to grow Brother brand awareness, increase market share, and drive customer acquisition across our direct-to-consumer website (brother-usa.com) and key marketplace channels including Amazon, Walmart, and other retail channels. This role requires a combination of strategic vision and hands-on execution expertise, balancing enterprise-level budget management with performance optimization across both B2C and B2B audiences.   This position leads a team of digital marketing professionals and manages external agency partnerships through a critical period of digital transformation focused on adopting advanced ad tech capabilities and employing rigorous test-and-learn methodologies while maintaining a close pulse on profitability mix and return on ad spend. You will partner...

Role Overview: The Senior Specialist, Customer Accounts is responsible for managing the end-to-end order management process for assigned customer accounts across multiple business units. This role ensures accurate and timely processing of orders, including EDI transactions, purchase requisitions, and pricing maintenance, while serving as the primary point of contact for customers regarding order status, shipping, and compliance requirements. The position requires strong collaboration with internal teams such as Finance, IT, Demand Planning, and Warehouse Operations to maintain service excellence and operational efficiency. Additionally, the Senior Specialist supports continuous process improvement, provides training to team members, and ensures adherence to internal controls and compliance standards. Duties & Responsibilities: Order Management Manage assigned account base for customers in assigned business units Answer inbound calls from customers related to...

Role Overview: The Director, Program Management and Delivery is a senior leadership role within Brother’s Business Transformation Office (BTO), accountable for the successful delivery of enterprise programs and complex, cross-functional initiatives across the Americas. The role establishes and leads standardized program management and delivery capabilities to ensure initiatives are executed predictably, efficiently, and in alignment with approved scope, schedule, budget, quality, and value objectives.   This role provides enterprise-level oversight of program execution, integrating delivery governance, dependency management, risk and issue escalation, and benefits realization alignment. The Director, Program Management and Delivery ensures that programs are delivered in accordance with enterprise portfolio priorities, financial guardrails, and change readiness constraints, while maintaining transparency and accountability throughout the delivery lifecycle.   This role...

Role Overview: The Supply Planner is responsible for ensuring the efficient and effective flow of products through the supply chain, optimizing inventory levels and meeting customer service targets, while analyzing supply chain risks. This role involves supply planning, inventory management, and collaboration with cross-functional teams such as Demand Planning, Product Marketing, Manufacturing, Logistics, Order Management, and Sales. The Supply Planner analyzes data, monitors key performance indicators, and uses planning tools to create supply plans that support business goals while minimizing costs and stockouts. Duties & Responsibilities: Supply Planning Release monthly purchase orders to Brother’s factories in accordance with demand, lead time, and optimal safety stock levels Collaborate with factories to understand monthly capacity, bottlenecks or constraints, and phase purchase orders to account for peak season and holiday downtime at the factories Provide...

Role Overview: The Vice President-Officer, Finance acts as a strategic financial business partner for the organization as well as oversees the day-to-day finance department operations. Reporting directly to this role are the leaders of: Finance Shared Services, Tax and Finance Center of Excellence.  This role provides leadership, financial/business acumen, and oversight to drive planning, execution and achievement of Company objectives and goals. This highly visible role provides strategic leadership and is responsible for fostering cross-functional relationships, ensuring alignment with organizational goals, and driving financial performance through effective team leadership and stakeholder engagement. Duties & Responsibilities: Strategy Planning and Management Act as strategic partner to senior leadership of the organization, influencing strategic decisions and financial direction Identify and execute low-hanging operational improvements with high ROI Communicate,...