1 jobs found in Branford

Manage the Service Department team and customer and dealer interactions. Duties & Responsibilities:   ? Delegating and directing service tasks, monitoring progress on assigned projects and managing the team to ensure the department as well as individual goals are met. ? Ensuring company directives are adhered to such as product changes, policy updates and documentation. ? Focused on providing quality customer service while keeping the company’s goals and focusing on forefront.   ? Work closely with customers both nationally and internationally from a variety of different industries. ? Handling customer complaints or concerns and cases. ? Directly overseeing system installations and relocations. ? Assist the Production teams with shipping schedules for systems.   ? Ensure that team priorities and goals are met and/or exceeded. ? Monitoring...