Dec 12, 2025
Hiring for a Practice Assistant for a healthcare clinic in Mattapan.
MUST HAVES:
Recent patient access experience ( 2 years required)
Epic experience
Fluent in Spanish or Haitian Creole
Schedule: M-F 8am-5pm OR M-F 8:30am-5:15pm Pay: $23-$24/hr
Summary:
The Practice Assistant – Call Center is the first person with whom a patient or family member will interact, via telephone prior to a visit – this not a patient facing role and is all phone in call center.
The Practice Assistant – Call Center is responsible for ensuring positive patient experiences through the delivery of exceptional customer service, and courteous interactions.
The Practice Assistant – Call Center works closely with all care team members and is responsible for performance of a variety of office functions, including answering incoming phone calls, verification of demographic and insurance information, scheduling appointments, greeting patients and family members, and...
Complete Healthcare Staffing
Boston, MA, USA