5 customer service jobs found in Boston

Customer Service Representative JOB OVERVIEW The Customer Service Associate (Driver) is responsible for catering aircraft and transporting meals/beverage/equipment to assign flights. RESPONSIBILITIES Gather all necessary equipment for assigned flights. Verify flights documentation to ensure correct items are loaded before heading to ramp. Interact with other Customer Service team members to identify and resolve problems. Interface with flight attendants and provide excellent customer service. Show the customers the contents of the carts Meet the aircraft in the field Confirm position of carts Verify carts are packed correctly Ensure the customer (flight crew) has everything required to service their customers Comply with all operating and safety procedures regarding driving, positioning the unit at the planes, securing the work platform, loading and unloading carts on and off the planes....

Online Hospitality Support Coordinator Job Overview: Destination Knot is seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems. Key Responsibilities: Provide online support for client inquiries related to reservations and schedulingAssist with coordination of hospitality-related services, including accommodations and associated arrangementsMaintain accurate client records and reservation details in internal systemsCommunicate professionally with clients via email, phone, and digital platformsReview confirmations and documentation for completeness and accuracyProvide general...

Work From Home | Cruise Reservations Specialist | Fully Remote Job Title: Work From Home | Cruise Reservations Specialist | Fully Remote Company: Destination Knot Job Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a professional travel planning company dedicated to helping clients create unforgettable experiences across the globe. Specializing in cruises, hotel accommodations, and group travel, we pride ourselves on exceptional customer service and personalized vacation planning. Position Overview: Destination Knot is seeking enthusiastic, detail-oriented individuals to join our team as Cruise Reservations Specialists . In this fully remote role, you will help clients explore cruise options, answer questions, and secure reservations tailored to their travel preferences. This role is perfect for individuals who love travel, enjoy working with people, and want the flexibility to work from home.Full training and continuous support are...

Client Services Coordinator Remote We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment. Responsibilities Assist clients with general questions, planning support, and coordination of booking detailsProvide excellent customer service through email, phone, and messagingSupport clients with organizing trip preferences, dates, and experience optionsHelp gather information needed for itineraries, reservations, and service selectionsMaintain accurate client and booking notes within our systemsCommunicate professionally to ensure a smooth, positive travel-related experienceStay informed about available destinations, suppliers, and service offeringsSupport follow-up, confirmations, and administrative tasksWork collaboratively with the team...

Group Reservations Specialist Remote Group Reservations Specialist Remote Location: Remote (United States) About Destination Knot: Destination Knot is a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction. Position Overview: The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated.This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting. Key Responsibilities: Assist with group reservation requests...