11 jobs found in Biloxi

Overview: Verify incoming reservations and room blocks.  Assure all rooms are properly coded.  Verify transaction of desk clerks to assure accuracy and correct and errors.  Responsibilities: Ensure the safety and security of employees and customers.  Supervises programs and processes to reduce and control loss time injuries. Review staffing levels to maintain budgeted levels of employment.  Delegate authority and assign responsibilities. Development of staff, trains, and evaluate. Manages departments financial data maintain all master accounts. Review front desk shift activities with Front Office Manager. Meet with departmental directors and managers as necessary. Adhere to all applicable Innkeepers Laws, Gaming promotions, and regulations. Other duties as assigned. Qualifications: Prior high-volume customer service experience Two years of hotel front desk experience strongly preferred Ability to work flexible schedules,...

Overview: Bell Captain As a Bell Captain, you will play a crucial role in creating a positive first impression for our guests by providing exceptional service and assistance with their luggage. If you have excellent interpersonal skills, a passion for hospitality, and a friendly attitude, we invite you to apply for this exciting opportunity.  Responsibilities: Greet guests upon arrival and departure in a professional and friendly manner; assist guests with luggage ensuring prompt and efficient service  Provide information about Hotel and Casino amenities, services, and promotions  Assign fronts for Bell Person  Coordinate baggage for check-ins and check-outs  Assign bus tours for Bell Person  Accept telephone messages from guests and checks for lost luggage  Responsible for sign-in and sign-out sheets and valet service  Qualifications: Previous experience as a Bell Person or in a similar customer service role is preferred  Excellent communication...

Overview: Cocktail Server A Cocktail Server is a key member of our hospitality staff. This position contributes to the overall guest experience by providing excellent service and creating a positive atmosphere. If you are friendly, outgoing, and enjoy working in a dynamic environment, we invite you to apply for this exciting opportunity.  Responsibilities: Greet guests in a friendly and welcoming manner; Take and deliver drink orders promptly and accurately while providing recommendations on specialty cocktails and other beverages  Engage with customers, anticipating their needs and preferences  Ensure accuracy in taking and delivering orders  Verify guest identification for age-restricted purchases  Maintain a clean and organized work area; Monitor and restock supplies as needed  Collaborate with bartenders and other staff to ensure smooth service  Communicate effectively with team members to fulfill guest requests    Qualifications: Previous...

Overview: Coordinate the activities of the soft count process which includes the counting of Table Game funds, Slot BVA's funds and prepares and verify reports. Responsibilities: Responsible for coordinating soft count activities Review soft count activities with the Manager/Count room daily. Responsible for taking unaudited money out of all boxes and processes the cash through verification process and keys all information into the computer. Filling out paperwork for game boxes and completing the shift settlement sheets. Cleaning up of the soft count area. Other duties as assigned. Qualifications: high school diploma or GED equivalent. 0 - 2 years general accounting or administration work experience. A Must hold a valid gaming license by the state. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return,...

Overview: Ensure that all guests are served to the Golden standard in the Restaurant. Display highest standards of hospitality and welcome are always demonstrated within all food and beverage areas. Responsibilities: The exhibit is conducted in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors and fellow employees Performing cleaning tasks as needed or directed by supervisor. Assist in ensuring cleanliness of the dining room during service. Observe guests and ensure their satisfaction with the food and service. Promptly respond to guest with any additional request. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses....

Overview: Ensure that all guests are served to the Golden standard in the Restaurant. Display highest standards of hospitality and welcome are always demonstrated within all food and beverage areas. Responsibilities: The exhibit is conducted in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors and fellow employees Performing cleaning tasks as needed or directed by supervisor. Assist in ensuring cleanliness of the dining room during service. Observe guests and ensure their satisfaction with the food and service. Promptly respond to guest with any additional request. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses....

Overview: Provide courteous, fast and efficient service to patrons. Responsibilities: Communicate orders and information between the front of house and back of house, making sure that food is cooked in the right order, quickly, and presented to the customer in a timely manner. Responsible to provide prompt, efficient and courteous service while cleaning and setting tables and assisting in providing quality service to guests. Ensures excellence in guest satisfaction through a commitment to a positive attitude. Ensure the safety and security of guest and employees. Other duties as assigned. Qualifications: A High School Diploma or GED; or an equivalent combination of education and experience. Experience preferred. On the job training available. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each...

Overview: Barista The Barista provides the highest level of service to guests in an attentive, courteous, and efficient manner. The Barista promotes coffee consumption by educating guests, displaying coffee salesmanship and friendly hospitality.   Responsibilities: Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees  Discover customer needs and suggests products with every customer to enhance services and meet sales goals  Prepare a variety of customer beverages such as espresso drinks  Responsible for keeping an accurate count of all money and comps received for customers and follow cash handling policies  Qualifications: Knowledgeable of coffee products and specialty food items  Record of accomplishment in delivering exceptional guest or client experience  Effective communication skills  Appropriate professional appearance and demeanor  Available for...

Overview: Race and Sports Mutuel Clerk  It is the responsibility of the Race and Sports Mutuel Clerk to provide a high level of customer service to patrons while being an expert in our menu of sports betting options.  Responsibilities: Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures  Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service  Accurately write and pay valid sportsbook tickets  Have a full understanding of all wagers offered on the betting board with the ability to explain to customers as needed  Create starting banks for tellers and receiving and counting banks at the end of each shift  Observe and report unusual or suspicious wagering patterns or transactions  Clean and maintain the Front and Back of House work areas - inform necessary persons of any supply shortages  Ability to work...

Overview: The Count Room Supervisor is responsible for assuring the efficient and smooth operation of the Count Room in accordance with gaming regulations and accounting procedures . Responsibilities: Responsible for efficient overall operation of the Count Room and staff. Assure that Count Room procedures are followed in compliance with gaming regulations. Completion of financial reports, paper work, and security of information within. Assure compliance of internal controls for all accounting and cash handling. Review staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Development of staff, interviews, hires, and evaluates. Manage processes and procedures to reduce loss time injuries. Review count room activities with Count Room Manager. Meet with departmental directors and managers as necessary. Other duties as assigned. Qualifications: A high school diploma or GED equivalent....

Overview: The Player Services Lead Representative is responsible for assisting the Player Services Management Staff in the successful operation of Player Services Department. Representative is responsible for assisting the frontline representatives in accurate accounting of all financial transactions handled at the casino cage and assisting the guest to ensure an enjoyable gaming experience. Responsibilities: Responsible for overseeing the Player Services operation. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Assisting representatives, other departments and guests throughout shift. Printing player cards, entering and retrieving information for new and existing accounts. Review financial data and verify paperwork. Ensuring that all state and federal guidelines for casino banking are followed. Maintain a clean, safe, hazard-free work environment within area...