3 customer service event representative jobs found in Atlantic City

Overview: Call Center Coordinator As a call center coordinator you will oversee the daily operations of the call center ensuring the customer service representatives provide high quality support to guest. Responsibilities: Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service. Handles guest reservations including room, food and beverage, entertainment, special events and direct mail. Makes complementary decisions based on comp philosophy and justification of comp exception report. Assists supervisors with overseeing the daily operation in Casino Hotel Services including room reservations, restaurant...

Overview: 24 Karat Club Representative The 24 Karat Club Representative assists new and existing customers create and maintain player card accounts, distributes player cards as needed and distributes pertinent brochures through the 24 Karat Club Services Center. The 24 Karat Club Representative serves as a resources to our customers for information including but not limited to special events, slot tournaments, weekly gift distributions, etc. Responsibilities: Deliver positive, courteous and professional service in all interactions with guests, vendors, department heads, executives and fellow team members.  Presents a positive, professional appearance and demeanor while performing work-related functions.  Communicates prompt and correct information to guests, department heads, co-workers and vendors about Special Events and Promotions.  Maintains organized files and folders both electronically and in physical office space. Attaches patrons to e-promo offers...

Overview: Special Events Representative The Special Events Representative will assist the Special Events team in the preparation, set-up and close-out, and onsite execution of Special Events and Promotions at Golden Nugget, including but not limited to: Slot Tournaments, Table Game Tournaments, gift giveaways, player parties, host events, 24K Select Club tier events, digital and kiosk promotions, banquets and more.  Responsibilities: Deliver positive, courteous and professional service in all interactions with guests, vendors, department heads, executives and fellow team members.  Presents a positive, professional appearance and demeanor while performing work-related functions.  Communicates prompt and correct information to guests, department heads, co-workers and vendors about Special Events and Promotions.  Prepares registration items for Special Events, including guest lists, entrance tickets, seating maps, ticket packets, welcome packets and other collateral...