2 technical field service technician jobs found in Atlanta

Overview: Job Purpose Intercontinental Exchange (NYSE: ICE) is seeking a Lead Analyst to join the Service Reliability department. This role bridges hands on operational leadership with data driven insight, serving as both an operational subject matter expert and an analytical resource for ICE’s Service Reliability organization spanning Systems Operations, Site Reliability Engineering, Automation Engineering, and Business Continuity.   The ideal candidate brings a strong foundation in system operations, incident management alongside the analytical skills to translate complex operational data into clear, actionable intelligence. You will drive consistency across numerous business segments and several supported businesses, champion process improvement, and deliver the reporting and insights leadership needs to make informed reliability and continuity decisions.   Responsibilities Operations Support & Service Reliability Oversee day to day operational processes across...

Overview: Job Purpose The QA testing is the department responsible for the Quality Assurance and delivery of high-quality data and products.    We are seeking an experienced Director of QA for Mortgage Data and AI to lead our comprehensive quality assurance strategy for our mortgage data and artificial intelligence platforms. This is a strategic leadership role responsible for ensuring the highest standards of data integrity, system reliability, and AI model performance across our mortgage technology ecosystem. The ideal candidate will combine deep expertise in QA methodologies with knowledge of mortgage industry requirements, data validation, and AI/ML systems testing.     Responsibilities Lead and manage a team of QA engineers, test automation specialists, and data quality analysts across multiple mortgage data and AI initiatives Develop and implement comprehensive QA strategy and testing frameworks for mortgage data pipelines, ensuring 99.95%+ data accuracy and...