2 jobs found in Ankeny

Healthcare Partnership Coordinator The Healthcare Partnership Coordinator will support the Healthcare Partnership/Account Management Team by managing communication and follow-up between various departments at the Ankeny home office and our customers including case managers and clients. This position will serve as a resource and liaison supporting connectivity and efficient communication, follow-up, and resolution around all communication between Managers of Healthcare Partnerships and all home office departments. This position can be remote but should be near a major airport for occasional travel. Targeted Salary range: $50,000-64,000 plus bonus Position Responsibilities may include, but not limited to While working with Sales Support maintain the centralized escalation management system for high-need customer service cases, acting as the primary liaison between field managers and cross-functional departments to drive timely issue resolution, track progress, document...

Administrative Assistant - Nutrition Counseling Provide operational and clerical support to the Nutrition Counseling Program to improve efficiency and allow clinicians to focus on member care. Responsibilities include session preparation, documentation management, CRM/Healthie updates, inbound call handling, and workflow troubleshooting. Ideal candidates are detail-oriented, adaptable, and tech-savvy. Hourly Wage: $17.25-23.32/hour Position Responsibilities may include, but not limited to Review upcoming sessions in CRM; confirm session type, member eligibility, and documentation completeness Create/update member profiles in Healthie and link to calendars Audit data quality and correct errors per naming conventions Save PDFs and notes using standardized naming conventions. Schedule follow-ups and ensure next steps are documented. Upload paperwork into CRM, Healthie, or CareLink; run completion checks Handle inbound calls from members for assessments or follow-ups Provide...