Apr 13, 2026
Administrative Assistant
Location:
Andover, MA
Hours:
Monday-Friday 8:15 am – 4:30 pm
Position Duties:
Set up tasks and add comments in the ACX system that pertain to correspondence.
Process approved endorsements in the ACX system and attach request to the Policy File.
Assist Agents with quoting, questions, and issues in the ACX system.
Assign tasks to the Personal Lines Underwriters that require decision making and knowledge of Underwriting Program Guidelines.
Prepares certified copies/duplicate policies, endorsements, and files in accordance with Underwriter, Claims Examiner, and agent requests.
Provides excellent customer service to mortgage companies, Agents, Underwriters, and Fieldmen.
Report issues in programming to proper parties and provide specific examples.
Position Requirements
Microsoft Excel, Word, Outlook proficiency.
Mathematical and data entry skills....
Complete Staffing Solutions
Andover, MA