1 customer service representative jobs found in Camden

Overview: The Brokerage Operations Support Specialist is an entry level position, providing operational support to the customer and carrier account managers.  These activities include responding to inquiries in a prompt, courteous and effective manner, proactively providing track and trace services and, following standard operating procedures to problem solve.   Responsibilities: Entering orders into the system according to customer standard operating procedures Carrier Vetting; the setup of new carrier partners into Accellos Proof of Delivery (POD) Requests for accounting or, account managers Verifying pertinent shipment information such as purchase order number, pick up number, delivery number, shipper information and hours of operation, receiver information and hours of operation, quantities, and special requirements Trouble-shooting any issues arising during the verification process Escalating issues to carrier or customer account managers in a timely manner when...