3 customer service representative jobs found

Patient Service Representative Job Summary : A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure. Registers new patients and assists them in completion of necessary forms. Verifies and updates current patient information (demographic, financial, and clinical) in the EMR system. Scans completed forms, identification, and insurance cards into patient documents folder. Schedules future appointments based on procedure type, time requirements, and provider schedules. Answer incoming phone calls and make outbound phone calls,...

Responsibilities: Position Summary:    This role will be responsible for the inbound and outbound servicing of established accounts in both English and Spanish. The Bilingual Inside Sales Representative will work in a team environment, with outside sales.   Position responsibilities:     The Inside Sales Representative generates new and repeat sales by providing product information in a timely manner to increase sales by means of cross-selling and add-on sales As an Inside Sales Representative you will determine customer requirements in order to have specific recommendations and educate customers about products to improve product related sales and customer satisfaction You will effectively handle customer transactions, including processing service requests, orders, and returns, while also managing and updating electronic customer files Proven advanced bilingual skills, both verbal and written in Spanish. Other duties as assigned...

Program Representative Worcester, MA Pay: $24–$25/hr Schedule: Monday–Friday, 8 AM–5 PM Bilingual (English/Spanish) Preferred, Not Required Job Overview: We are looking for a detail-oriented Program Representative to support clients in federal and state rental assistance programs. This role includes managing a caseload, completing annual reviews, verifying eligibility, and communicating regularly with participants and landlords. Strong organization and customer service skills are essential. Responsibilities: Complete annual re-certifications for clients to ensure continued housing assistance Schedule and conduct client meetings; verify income, assets, and household information Calculate rent and subsidy amounts and enter accurate data into required software Conduct orientations for new program participants Process changes such as income updates, moves, and rent increases Communicate with clients, landlords, and partner agencies...