1 supervisor jobs found

Description: The Collections Specialist is responsible for managing assigned customer accounts to ensure timely and accurate collection of receivables. This role works closely with customers, operations leadership, route managers, and customer service teams to resolve billing and service-related issues that impact payment, while maintaining positive customer relationships and supporting company cash flow objectives. Key Responsibilities Perform outbound collection activities for assigned commercial and residential waste service accounts through phone calls, emails, and written correspondence Monitor accounts receivable aging reports and proactively follow up on past-due balances in accordance with company collection policies Work directly with customers to resolve billing discrepancies related to waste services, including missed pickups, route schedules, service changes, equipment issues, contract terms, and pricing adjustments Coordinate with Operations, Customer Service,...