3 billing specialist jobs found

Role Overview: The Senior Specialist, Customer Accounts is responsible for managing the end-to-end order management process for assigned customer accounts across multiple business units. This role ensures accurate and timely processing of orders, including EDI transactions, purchase requisitions, and pricing maintenance, while serving as the primary point of contact for customers regarding order status, shipping, and compliance requirements. The position requires strong collaboration with internal teams such as Finance, IT, Demand Planning, and Warehouse Operations to maintain service excellence and operational efficiency. Additionally, the Senior Specialist supports continuous process improvement, provides training to team members, and ensures adherence to internal controls and compliance standards. Duties & Responsibilities: Order Management Manage assigned account base for customers in assigned business units Answer inbound calls from customers related to...

Overview: The Call Center Specialist delivers exceptional customer service and builds relationships by handling inbound and/or outbound calls in a timely, professional, and courteous manner to support Covenant HealthCare communication and physician answering services . The Call Center Specialist initiates emergency notification procedures and provides after hour critical issue support by managing communications with key staff in various departments. Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation. Responsibilities: Customer Interaction & Support Answer high volume of inbound calls from patients, caregivers, and healthcare providers in a courteous, empathetic manner. Take calls and messages for the IT Helpdesk Bio Med, Endoscopy, Hospital Medicine...

Overview: The Administrative Services Specialist II supports program and client services by coordinating, scheduling, documentation, and communication to ensure smooth operations and a positive client experience. This role requires strong customer service and client-facing skills, attention to detail, and the ability to manage confidential information in a fast-paced environment. Responsibilities include performing a variety of administrative tasks such as filing, typing, copying, and scanning. The Specialist also responds to inquiries, resolves complaints, processes orders, manages accounts, and maintains accurate client records. This position works collaboratively with internal departments and external partners to address client needs, streamline processes, and enhance overall service delivery. Client needs may include ability to speak with and interpret for clients in a language other than English. Responsibilities: Coordinates scheduling, documentation, and communication...