7 jobs found

PFS Customer Service Specialist Answering patients inquiries related to bills or communication they have received from their visit. Work closely with our 3rd parties to ensure proper handling of outsourced accounts. Minimum 1 year of billing experience, preferably in a hospital setting. • High school graduate or equivalent. • Possess computer system knowledge. • Knowledge of healthcare patient accounting and healthcare insurance coverage. • Previous customer service experience preferably in a hospital or medical setting. • Confidential and good communication skills, both verbal and written. • Proper use of standard office equipment. PIeecbc68aa937-37641-38535307

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions—including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure...

Customer Service Specialist II Position Summary Follows established policies and procedures while performing a wide variety of individual tasks relating to customer service. Main function is to respond promptly to customer inquiries by telephone, electronically or face to face. Position is required to handle patient advocate calls. Responsible for Patient Account emails, along with Attorney letters. - Bad debt and 501 R letters - Avadyne, Collections and Risk Management Liaison - Patient disputes - Reports and spreadsheets - Demonstrates well developed telephone etiquette - Has adaptability - Have Initiative - Processes incoming correspondence to include bankruptcy notification - Familiar with Financial Assistance Process and communicate to patient - Passport, Price Estimator, IPayX, and Paynav - Other duties as assigned Education High School Diploma of Business - Preferred...

Description: CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use! Reporting to the Customer Service Manager, this position is responsible for: Answering inbound calls from existing customers. Assisting customers with general inquiries, making payments, and questions regarding claims. Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers. Working with finance and administration. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate...

MISSION:   The mission for this role is to provide excellent customer service to clients, patients, and requestors. This role will require you to meet daily goals and report to the Customer Service Manager with any reoccurring issues for resolution. He/she should align with HealthMark Groups core values, culture, and overall CRAFT of the company.     REQUIREMENTS : This role requires good written, verbal, and interpersonal communication skills to build successful working relationships with requestors, clients, and co-workers. This position requires a person to be detail-oriented and be able to resolve customer issues in a timely manner. Excellent follow-up skills and time management are essential. This role is a remote position so the candidate must have reliable internet and a quiet background setting.    ***Key Points: Requestor Support: Ensure HealthMark is providing excellent customer service by being client-focused    Daily Roles and Responsibilities : Must meet...

Why NEBAT? Trusted.   Genuine.  Successful.   National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin.  Founded in 1933, we are a trusted business partner, employer, and community member.  At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development. Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. As a Customer Service Representative, you will spend time: Providing guidance to help customers make decisions about their financial needs.   Completing teller transactions including cashing checks, processing deposits, and withdrawals. Offering...

Collections Specialist East Coast Remote Essential Functions: Experience with high volume B2B calls to take notes; update account status and customer information Adhere to consumer protection laws and FHC’s standard practices and policies Research and identify issues attributing to account delinquency and resolve them by working with the customer Communicate and follow up effectively with management regarding customer accounts on a timely basis Review and monitor assigned accounts and all applicable collection reports Respond to customer inquiries, resolve discrepancies, process and review account adjustments Negotiate payment plans to determine why customers are delinquent and to ensure continuous repayment Requirements: 5+ years of Billing and B2B Collections Possesses excellent verbal, negotiation, customer service and communication skills...