3 jobs found in Shelton, CT

Customer Service Representative Pronto – A Tech24 Company Location: Tappan, New York Compensation Range: $19-$23/hr Why Join Tech24? At Tech24, we invest in our people so they can focus on delivering exceptional service. When you join our team, you can expect: Weekly Pay – Reliable pay, every weekFully Equipped for Success – Company computer and equipment provided Work-Life Balance – Generous paid time off, paid holidays, and your birthday offComprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)Company-Paid Protection – Long-term disability and basic life insurance at no cost to youRetirement Planning Made Easy – 401(k) with company match and immediate vestingEmployee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources   Position Summary As part of the Pronto team and broader Tech24 network, the...

Travel Support Specialist Client Services Job Title: Travel Support Specialist Client Services Location: Remote About the Role Were hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution . If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. Responsibilities: Respond to client inquiries about existing or upcoming trips. Resolve travel issues (delays, cancellations, schedule changes) in real time. Communicate with airlines, hotels, and tour providers to make changes. Confirm itinerary details, send reminders, and provide travel tips. Document interactions and maintain client records in our CRM system. Requirements: Previous experience in a travel agency or customer support role. Strong attention to detail and excellent communication skills. Ability to work flexible hours, including evenings or weekends if needed. Tech-savvy and comfortable using...

Role Overview: The Senior Specialist, Customer Accounts is responsible for managing the end-to-end order management process for assigned customer accounts across multiple business units. This role ensures accurate and timely processing of orders, including EDI transactions, purchase requisitions, and pricing maintenance, while serving as the primary point of contact for customers regarding order status, shipping, and compliance requirements. The position requires strong collaboration with internal teams such as Finance, IT, Demand Planning, and Warehouse Operations to maintain service excellence and operational efficiency. Additionally, the Senior Specialist supports continuous process improvement, provides training to team members, and ensures adherence to internal controls and compliance standards. Duties & Responsibilities: Order Management Manage assigned account base for customers in assigned business units Answer inbound calls from customers related to...