1 jobs found in Orlando

Customer Service Specialist I |  100% In-Office call center environment (Maitland, FL) General Summary The Customer Service Center Specialist I provides support to EMPLOYERS' customers, both internal and external, via inbound/outbound calls and e-mails. The Customer Service Center Specialist I is motivated to maintain customer satisfaction and contribute to the organizations success by resolving any emerging issues a customer might face with accuracy and efficiency. Essential Duties and Responsibilities Customer Experience - Call Center Deliver an exceptional customer experience while answering calls, emails, or chats from a minimum of 2 workgroups. Provide information, answer questions and facilitate resolution to customer inquiries. Provide accurate information to customers in accordance with company policy and department guidelines. Defuse situations through research, customer education, and investigation. Demonstrate listening skills while exhibiting...