1 jobs found in Milledgeville, GA

Introduction Join our team as a Customer Service Representative, where you'll be the friendly and efficient point of contact for our valued customers. In this role, you will provide exceptional support, address inquiries, and resolve issues while ensuring a positive customer experience. Your contribution will be vital in maintaining our high standards of service and customer satisfaction. Job Responsibilities - Respond promptly to customer inquiries via phone, email, and chat. - File and pull permits for upcoming jobs. - Utilize Service Titan for customer information and technician routing. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Identify and assess customers’ needs to achieve satisfaction....