Mar 12, 2026
Job Description Job Title: Customer Service Representative (CSR) Departmen t: Operations Reports To: Store Management Exemption Status (FLSA): Non-Exempt Job Summary: The Customer Service Representative (CSR) delivers exceptional customer service to both customers and team members while supporting sales growth, operational efficiency, and safety standards. The CSR consistently represents true north's brand by providing fast, friendly, and clean service inside and outside the store, ensuring a positive customer experience at every interaction. Essential Functions: Provide prompt, courteous customer service in accordance with company standards Accurately process customer transactions using point-of-sale systems Maintain a clean, safe, and organized store environment Perform assigned food service tasks following food safety and sanitation requirements, as applicable Perform interior and exterior store duties necessary to support daily...
True North
Beachwood, OH, USA