3 program manager jobs found

Overview About the Role The primary purpose of the Lead Retail Services Worker position is to assist the Retail Services Management Team in serving as a representative for the front-of-the-house activities; coordinates, performs, and monitors operations to maintain standards and meet financial goals; completes cash/charge revenue reporting, trains staff, and enhances customer satisfaction. Shows initiative and creativity towards sales and exploration of new methods of revenue generation. Responsibilities What You’ll Do   Service provided is patient centered and actively contributes to creating a friendly, welcoming and safe environment for UH customers. Communicates clearly to ensure understanding and responds to complaints and concerns by resolving issues immediately whenever possible. Organizes work process to accommodate customer needs, including internal customers and co‑workers, meets or exceeds customer...

Overview About the Role   The primary purpose of the Food Service Worker position (Retail Services) is to assist in station set-up, serving food to staff, students, and visitors in retail services in a professional efficient manner; and to maintain an organized and clean serving/dining environment. Responsibilities What You’ll Do   Delivers patient‑centered service by maintaining a friendly, safe, and respectful environment while modeling Service Excellence. Communicates clearly, resolves customer concerns promptly, and maintains professional composure. Works collaboratively to meet or exceed service expectations and customer service score targets. Sets up food stations, prepares orders, and serves customers efficiently in Retail Services. Performs cleaning and sanitation duties and handles food according to all applicable health codes and Joint Commission standards. Provides superior customer service...

Overview About the Role The primary purpose of the Food Service Worker position (Retail Services) is to assist in station set-up, serving food to staff, students, and visitors in retail services in a professional efficient manner; and to maintain an organized and clean serving/dining environment. Responsibilities What You’ll Do   Service provided is patient centered. Actively contributes to creating a friendly, welcoming, and safe environment for UH customers. Communicates clearly to ensure understanding.  Responds to complaints and concerns by resolving issues immediately whenever possible.  Organizes work process to accommodate customer needs, including internal customers and co-workers. Meets or exceeds customer expectations for service. Maintains professional composure in the workplace. Works effectively with team to ensure customer service scores for work area meet/exceed targets.  Demonstrates...