3 customer service jobs found in Boston

Job Ref:47323 Location:20 Overland Street, Boston, MA 02215 Category:IT/Informatics Employment Type:Full time Work Location:Remote: occasional time on campus Overview The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking.   Incumbent will work on medium to large sized projects, to design, develop, implement, and support the overall support of the research system operations program. They will...

Job Ref:47093 Location:450 Brookline Ave, Boston, MA 02215 Category:Research Administration Employment Type:Full time Work Location:Remote: occasional time on campus Overview This position's work location is remote, with occasional time onsite as needed. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). The Research Administrator II is responsible for the management of the research portfolios with increasing complexity for multiple laboratories (and Disease Centers, as applicable) and completes work independently with limited direction and supervision from their supervisor. The RA II is responsible for a diverse set of funding types including federal, industry, foundation, donor, institutional, chargeback, and clinical trials. The RA II collaborates with and advises faculty and researchers on the preparation of sponsored research applications and/or the financial management of sponsored and institutional...

Job Ref:46697 Location:450 Brookline Ave, Boston, MA 02215 Category:Research Administration Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Overview The Senior Research Administrator for the Division of Molecular and Cellular Oncology (MCO) and the Center for Cancer Genomics (CCG) oversees the research portfolios of multiple laboratories, exercising independent judgment while keeping the supervisor, Department Director, and Center leadership informed. In this role, you will partner with faculty and investigators to develop competitive sponsored research applications and manage the financial health of sponsored and institutional funds across operating, federal, industry, foundation, donor, institutional, and clinical trial sources. You will provide senior-level financial planning and management, lead operational process improvements, and cultivate strong business relationships with Cancer Genomics leadership (Directors and Associate Directors)....