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Nurse customer service Illinois

13 customer service jobs found

Carle Health
Apr 04, 2026  
RN - Vascular Access Specialist
Overview The Hospital Infusion Registered Nurse is certified in the correct selection, proper insertion, and overall management of vascular access devices. This role ensures optimal patient outcomes through evidence-based practice, education, and ensuring the collaboration of a multidisciplinary team. PICC insertion experience required. Qualifications Certifications: Vascular Access Board Certified (VA-BC) - Vascular Access Certification Corporation (VACC); Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR); Basic Life Support (BLS) within 30 days - American Heart Association (AHA), Education: College Diploma: Nursing, Work Experience: Responsibilities Comprehends department specific indicators.Interacts with clients, caregivers and families to assess, plan care, arrange services, monitor, and provide support and education.Returns all PICC, Midline and education documentation to the office complete and in a...
Carle Health Peoria, IL, USA Full time
Touchette Regional Hospital
Apr 04, 2026  
Patient Access Representative - PRN
Job Summary:  Patient Access Rep - PRN To perform all registration responsibilities at Touchette Regional Hospital for patients seeking admission, emergency treatment, and/or outpatient services. This includes but is not limited to: order entry tasks, checking for Medical Necessity, and verifying insurance eligibility. This position also requires verifying charity eligibility, collecting insurance copayments, deductibles, and all other responsibilities associated with processing a patient visit. Functions and Duties: Exhibits excellent customer service skills during any function of the registration process, including understanding when an interpreter is needed, providing patients with additional information regarding Medicare responsibilities, or more information regarding medical directives.    Assist in the flow of data between physicians, physician office staff, nursing floors, ancillary departments, emergency department, patient business services, insurance companies...
Touchette Regional Hospital Cahokia Heights, IL, USA
Carle Health
Apr 04, 2026  
Healthcare Tech- Cardiovascular Med/Surg
Overview Under the direction of a Registered Nurse (RN), the Health Care Technician (HCT) functions as a support to the licensed nursing staff and performs activities related to the personal care and hygiene needs of an assigned patient group. Facilitates communication with other departments, visitors, patients, medical staff and employees. Serves as a public relations liaison for the unit. Works under the direct supervision of the nursing manager. Qualifications Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA), Education: H.S. Diploma/GED (Required), Work Experience: At least one semester of nursing clinical experience; Worked as CNA within past 24 months; Successful completion of Carle's HCT In Training Program; Relevant medical military training; Completion of CNA coursework within past 24 months; Certified Nursing Assistant (CNA) Responsibilities Assists with the...
Carle Health Urbana, IL, USA Full time
Carle Health
Apr 04, 2026  
PRN Patient Access Representative I- CMH Team A
Overview: Creates accurate and thorough registration for each patient visit. Responsible for obtaining demographic and financial information as well as obtaining signatures required for successful and compliant billing submission. Collects patient liability before or at the time of service as defined by the patient's insurance plan. Interact in a customer focused and compassionate manner to ensure patient's needs are met.   New hires will need to work at Methodist, Pekin and Proctor in Outpatient and Ed environments, covering all 3 shifts.  They must work at least 24 hours a month to stay in good standing, however the first couple weeks will be close to 40 hours as they will need EPIC training and orientation. This could eventually lead to a full time position once one opens and if they are a good fit. Responsibilities: Registration and Data Integrity Engage with patient/legal representative to obtain and input accurate demographic and insurance data to ensure accuracy...
Carle Health Peoria, IL, USA
Carle Health
Apr 04, 2026  
PRN Patient Access Representative I- CPKH Patient Access
Overview: Creates accurate and thorough registration for each patient visit. Responsible for obtaining demographic and financial information as well as obtaining signatures required for successful and compliant billing submission. Collects patient liability before or at the time of service as defined by the patient's insurance plan. Interact in a customer focused and compassionate manner to ensure patient's needs are met.   New hires will need to work at Methodist, Pekin and Proctor in Outpatient and Ed environments, covering all 3 shifts.  They must work at least 24 hours a month to stay in good standing, however the first couple weeks will be close to 40 hours as they will need EPIC training and orientation. This could eventually lead to a full time position once one opens and if they are a good fit. Responsibilities: Registration and Data Integrity Engage with patient/legal representative to obtain and input accurate demographic and insurance data to ensure accuracy...
Carle Health Pekin, IL, USA
BH
Apr 04, 2026  
Radiology Technologist (Cardiac Cath Lab) - PRN
Additional Information About the Role Newly Approved Increased Compensation Package Now Available!   Join our dynamic Cardiac Cath Lab Team at Alton Memorial Hospital where everyone has a role in providing extraordinary care! Apply now for this Radiology Technologist (PRN) opening!!   PRN Schedule Cardiac Cath Lab Department Non-Benefits Eligible Overview Since 1937, Alton Memorial Hospital has cared for residents in Alton, Illinois, and the surrounding communities in a five-county area. Starting as a land gift to the community from the Smith family, Alton Memorial today is a full-service acute care hospital. Alton Memorial offers patients a variety of inpatient and outpatient services, including surgery services, medical imaging, interventional and diagnostic heart services, cancer care, rehabilitation, 24-hour emergency care, ambulance services and more.   The cardiac cath department consists of highly experienced staff that performs...
BJC HealthCare Alton, IL, USA
RH
Apr 04, 2026  
DIRECTOR OF NURSING
Overview: The Miller Healthcare Director of Nursing is responsible for all day-to-day clinical operations of the facility. Provides leadership and coordination of all disciplines to provide quality services to the residents of the facility. Acts as administrator in their absence. Essential Duties Supervises and oversees the nursing services of the facility. Assumes full responsibility for the operation and management of the facility in the absence of the Administrator. Assures multidisciplinary approach to resident care management activities. Oversees MDS, RUGS, Care Planning activities, Quality Program, Infection Control, Admissions, and direct care staff. Assist to establish and monitor operational and capital budgets to ensure they are within approved parameters. Knowledge of all State and Federal regulatory requirements. Manages and provides leadership in financial matters regarding budgeting and cost control and revenue generation regarding nursing services....
Riverside Healthcare Kankakee, IL, USA
Carle Health
Apr 04, 2026  
RN - Carle Direct
Overview:   $5,000 Sign on Bonus Available!!! $2,500 Relocation Bonus (greater than 50 miles) $5,000 Relocation Bonus (Greater than 100 miles) (external candidates only)   ***Requires approximately  10 weeks  of in office training (Urbana, IL) with the potential to be remote after that time period***     The Transfer Center RN Specialist is dedicated to facilitating appropriate patient transfers into Carle Hospital from referring physicians and facilities (hospitals, clinics, convenient/urgent cares, surgery centers, etc.) as well as transfers from Carle to quaternary medical facilities (outbound transfers), Obtains appropriate patient information critical to determining the appropriate Carle provider, medical necessity and level of care, and demographic information. Responsible for facilitating a conference call between the referring physician and the Carle receiving physician, and will ensure, when appropriate, that an appropriate level of care bed within...
Carle Health Urbana, IL, USA
Carle Health
Apr 04, 2026  
Healthcare Tech- Mental Health Services
Overview: Provides basic, quality patient focused care in clinical setting under daily direction and supervision of Registered Nurse (RN) in accordance with the standards of practice within guidelines of corresponding state regulations. Performs clerical and system coordination for the nursing units. Provides supportive nursing care and schedules diagnostic and therapeutic services. Ensures accuracy and frequent updates of unit census, patient information, and level of care. Coordinates all nursing unit communications and activities. Acts as a receptionist, greeting and/or directing patients, visitors, physicians, and other health care providers. Responsibilities: Assists RN with daily care of patients including bathing, oral hygiene, feeding, activity orders and ambulation which may include use of therapeutic assistive devices, proper positioning, range of motion and special transferring as indicated. Measures and documents blood pressures, TPRs (Temperature, Pulse,...
Carle Health Normal, IL, USA
Humana
Apr 04, 2026  
Field Care Manager - RN
Become a part of our caring community and help us put health first   The Field Care Manager Registered Nurse (RN) assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members and families toward resources appropriate for the care and wellbeing of members. The Field Care Manager Nurse employs a variety of strategies, approaches, and techniques to manage a member's physical, environmental, and psycho-social health issues. The Field Care Manager Registered Nurse key roles and responsibilities may include the following:   Identifies and resolves barriers that hinder effective care.   Ensures member is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations. Create plans of care.  Communicates with internal and external stakeholders.  Understands department, segment, and organizational strategy and operating objectives, including their linkages to...
Humana IL, USA Full time
RH
Apr 04, 2026  
CLINIC LPN - PRIMARY CARE KANKAKEE (FT DAYS)
Overview: Riverside Healthcare is seeking a compassionate and skilled Licensed Practical Nurse (LPN) to join our clinic team in Kankakee, Illinois. In this role, you will provide high-quality nursing care to patients in a clinic setting, supporting both routine and acute care needs. You will collaborate with physicians, other healthcare professionals, and patients to deliver comprehensive care, ensure optimal health outcomes, and enhance the overall patient experience. Your expertise and dedication will be crucial in maintaining the high standards of patient care that Riverside Healthcare is known for and demonstrates flexibility with assignments within professional scope/duties/licensure.   Schedule Requirements: Monday-Friday 8:30AM - 5:00PM No Weekends No Holidays   Essential Duties Patient Care: Assess, plan, implement, and evaluate patient care based on individual needs, clinical judgments, and provider orders. Administer medications, treatments, and...
Riverside Healthcare Kankakee, IL, USA
Carle Health
Apr 04, 2026  
RN - Cardiovascular (Inpatient)
Overview ***Sign On Bonus $10,000 external applicants only >1yr experience The staff Registered Nurse (RN) is a professional caregiver who assumes responsibility for a group of patients for a designated time frame and provides care to these patients via the utilization of the nursing process, nursing trends, technology, financial and human resources within the philosophy of the institution. Sign On Bonus $10,000 (3yr Commitment) Relocation $5,000 >100miles Relocation $2,500 50miles to 100miles BSN Bonus $2,500 External Applicants only RN>1yr Qualifications License/Certifications: Advanced Cardiac Life Support (ACLS) within 1 year - American Heart Association (AHA); Basic Life Support (BLS) within 30 days - American Heart Association (AHA); Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Education: Nursing Diploma Other Knowledge/Skills: Responsibilities Performs all responsibilities...
Carle Health Urbana, IL, USA Full time
Carle Health
Apr 04, 2026  
RN- Cardiovascular Care Unit
Overview *** This is for an Experienced RN only >2yr Cardiac experience or Inpatient experience preferred*** Position Highlights: Number of beds on unit: 18 Patient population (age, diagnosis, specifics about unit): 18 years and old. Cardiac arrhythmia, Chest pain, CHF, Pacemakers, Ablations, Heart attacks (MI), and Cardiac interventions. Nurse to Patient ratio: 1:4-5 Department culture and resources: CVCU is a fast paced, high patient turnover unit. We admit and d/c multiple patients each day. The department culture is focused on teamwork, ensuring that patients’ needs are met working closely with interdisciplinary partners. Resources: Charge nurse, Heart failure nurse, cardiac rehab, case manager/social work, respiratory and pharmacy. Frequent nursing skills/equipment used: Nursing skills: Assessment, IV, managing cardiac drips, post procedure care, discharge teaching and completing admissions. Equipment: IV pumps, SCD machines, Bedside monitors, cardiac...
Carle Health Normal, IL, USA Full time
 
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