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Productivity, Inc Customer Service – Safety & Industrial Supply Productivity, Inc is a machine tool distributor headquartered in Plymouth, MN.  In addition to metalworking equipment, we supply related tooling as well as safety and industrial supplies. As a Customer Service Representative, you will provide product and technical information on our safety and industrial supply products to support our customers and outside sales team. Responsibilities Act as an Industrial Supply resource to the customer - researching and sourcing products, recommending options, provide quotes, check price and delivery, answer calls, and enter orders.Source alternate products if there are backorders.Collaborate with Industrial Supply Outside Sales and Sales Management to identify and grow opportunities.Retain customers by delivering and ensuring superior customer service.Help the customer find the most effective Industrial Supply solution at the best value - advise customers on current...