1 jobs found in United States

Overview: Golden Nugget Front Desk Agent  A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino.     Responsibilities:   Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.   Register arriving guests by completing appropriate paperwork and obtaining proper payment information.    Settle account balances of departing guests by accepting payment and handling cash drawer. Investigate and resolve general billing discrepancies.   Respond to guest inquiries concerning entertainment or attractions and provide guests with general information to ensure a pleasant stay in the hotel.   Print and process routine reports and may assist in the training of new departmental employees.   Promote positive public/employee relations at all times.  Uphold guest relations in a positive manner; refers guest to...