2 jobs found in Champaign, IL

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers superior guest service and ensure absolute customer satisfaction Maintains customer satisfaction by providing solutions to concerns Learns and uses the GUEST program Greet Customers. Be sincere Use a smile. Project a friendly manner Engage the customer in casual conversation Show respect toward customers purchases Thank them Understand all aspects of the cashier/bagger position Supervises front end cleanliness and organization Controls traffic flow on the front Ensures compliance with all laws, policies and procedures through regular front end management Processes information and merchandise through computer system and POS...

Overview: Position can work out of Champaign, Peoria, or Bloomington regions.    This is a position within the Carle Health Digital Marketing Department, The Social Media Strategist develops and executes Carle Health and its subsidiaries organic social strategy, paid social media, and content calendars across all owned channels to grow audience engagement and brand visibility. This position develops comprehensive strategies that incorporate competitor research, platform analysis, messaging, and audience segmentation. The specialist tracks and analyzes key performance metrics including traffic, engagement, and ROI to optimize effectiveness and drive business results. This position will also oversee and manage reputation management and support our customer response approach for Google, Linked In, Meta, Yelp etc. Responsibilities: Develop and execute social media strategy; develop content and calendar for social media platforms including written, video, graphic design and imagery...