1 science jobs found in Granger

      Reports to the Director of Customer Excellence. Responsibilities include developing and managing the Beacon Health System (BHS) Service Desk staff.  MISSION, VALUES and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.   Responsibilities   Manages all activities related to IT Service Desk Operations and Service Delivery by: Oversee the daily operations of the IT Service Desk to ensure timely, high-quality support for incidents, service requests, and inquiries. Ensure adherence to established service level agreements (SLAs), response times, and customer satisfaction targets. Act as the...