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Position Title: Customer Service - Customer Care Coordinator I Location: Hartford, CT, USA• Akron, OH, USA Req. ID: 220 Customer Care Coordinator Are you a customer service professional looking for a career where you can make a real difference every day? At Lifeway Mobility, we provide accessibility solutions that help people with limited mobility live safely and independently in their own homes. We’re looking for a Customer Care Coordinator to be the friendly, knowledgeable voice that guides customers through the first steps of their Lifeway journey. In this role, you’ll be the first point of contact for prospective customers—answering calls and emails, understanding their needs, and then providing a smooth handoff to our Sales Consultants. You’ll qualify leads, schedule in-home evaluations for our Sales Consultants, and ensure every detail is accurately captured in our CRM. Working closely with our Sales and branch teams, you’ll help create a smooth,...