3 customer service jobs found

Position Title: Communication Specialist - Patient Logistics Department: Patient Logistics Center Job Description: Under general direction, responsible for assisting with hospital through put by regulating bed availability throughout the hospital and inbound requests for Patient Access to OU Health. Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Monitors admit status of patients from the ED to the inpatient/Observation setting. Initiates clear, concise, and ongoing communication regarding bed availability and patient flow. Communicates with ED care managers, Bed Management Coordinator, environmental services, and inpatient charge nurses regarding patient status and bed availability. Reviews medical admit orders for accuracy and completion, as well as, oversees bed availability...

Position Title: Health Unit Coordinator - 3 West Inpatient Overflow- Night Shift Department: 3rd Floor Overflow Job Description: General Description: Under general supervision, performs routine clerical and receptionist duties within a patient care unit. Essential Responsibilities: Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.  Organizes, prepares and maintains patient medical records and files.  Ensures that documents are properly labeled, posted and contain current information for billing purposes and medical record maintenance. Transcribes orders of physicians and nurses; keep nurses informed of any changes in orders relating to patient care; schedule tests, treatments and services required of ancillary departments.  Provides receptionist type coverage for the area: handle routine patient calls,...

Position Title: Spiritual Care Coordinator Department: Spiritual Care Job Description: General Description: The Spiritual Care Coordinator/Office of Decedent Affairs Coordinator is a key administrative and operational role within the Department of Spiritual Care at OU Health. Reporting to the Director of Spiritual Care (or designee), this position provides high-level coordination, administrative oversight, and liaison support for Spiritual Care operations and all Decedent Affairs processes following the death of a patient. As part of Oklahoma’s only academic health system, this role ensures that post-death processes are handled with professionalism, accuracy, compassion, and dignity. The Coordinator serves as a primary point of contact for families, funeral homes, clinical teams, and external partners, supporting bereavement care and patient experience priorities while ensuring regulatory, legal, and organizational requirements are met. This position plays a...