Dec 15, 2025
Customer Service Associate
Under the general direction of the nurse manager and in cooperation with all the members of the patient care team, independently performs a wide range of customer relations, communication, administrative and coordinator functions to fully support patient care activities.
RESPONSIBILITIES
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- Performs reception and communication duties to ensure all patient, visitor, physician, and staff needs are met in support of patient care, in a pleasant, courteous, and professional manner.
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- Utilizes all computer and manual systems for patient scheduling, registration, transfer, tracking, ordering and charging supplies, and other appropriate applications.
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- Receives, collates, processes, files, and otherwise appropriately maintains all patient medical records and functions...
Waterbury Hospital
Waterbury, CT, USA