2 information technology jobs found in Jacksonville, FL

Overview: Job Purpose We seek a talented, creative and technical individual to join our team of Business Operations at ICE Clear Credit.   You will be responsible for partnering with ICE Clear Credit and ICE Link customers to provide operational process, onboarding and troubleshooting across CDS and U.S. Treasury clearing and post-trade processing services. This role is part of a highly specialized Business Operations support organization that is responsible for the daily operations of multiple industry leading trading exchanges, clearing systems, and data distribution services.  This position requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. This role requires a blend of general technical and business knowledge, as well as a comprehensive understanding of the overall architecture of the ICE Clear Credit clearing, and infrastructure. You will act as a primary escalation point for internal...

Overview: Job Purpose Partner Alliance Manager, Business Development interfaces with prospective and current ICE Mortgage Technology, Inc. (ICE MT) partners in a consultative and supportive capacity, working to ensure partners are adhering to the terms of the partner programs, following published ICE MT guidelines, and providing assistance for partners to get access to necessary tools and resources. Partner Alliance Manager, Business Development is a critical interface across a complex set of internal departments, including sales, technical support, finance/accounting, product management, and within the partner community as he/she works to ensure we exceed customer expectations & revenue targets and improve ICE MT's market position.    This candidate will be responsible for pursuing qualified partner leads, providing day-to-day relationship management, meeting services revenue targets, monitoring customer satisfaction, and collaborating with cross-functional groups on new...