4 jobs found in Detroit, MI

Customer Service Due Process Manager Detroit, MI, US Job Details Under the supervision of the Customer Service Administrator, the Customer Service Due Process Manager is responsible for managing and assuring that the DWIHN’s member grievances and appeals processes are carried out in accordance with local, state and federal regulations, BBA, Mental Health Code mandates   PRIMARY DUTIES AND RESPONSIBILITIES: Provide applicable Customer Service information, referral, linkage, and follow through for telephone and walk-in inquiries.  Enforces all due process policies as it pertains to Grievances, Appeals, Local Appeals Dispute Resolutions, and Mediation inquiries. Advances the grievances and appeals processes and procedures in accordance with Medicare Federal Rules, Medicaid MDHHS guidelines, Michigan Mental Health Code, NCQA requirements, Integrated Care Organizations, and DWIHN policies and procedures. Supervises the Grievances and Appeals staff.  Oversees...

Remote Vacation Services Coordinator Job Overview: Destination Knot is seeking a detail-oriented and service-focused Remote Vacation Services Coordinator to support clients with vacation-related coordination and booking assistance in a remote environment. This role centers on organization, communication, and administrative support to ensure a smooth and professional client experience.This position is well suited for individuals who are organized, reliable, and comfortable working independently using digital tools. Key Responsibilities: Provide support for vacation planning and reservation requestsAssist with coordinating accommodations, scheduling, and related servicesMaintain accurate client records and documentation in internal systemsCommunicate professionally with clients via email, phone, and online platformsReview confirmations and service details for accuracy and completenessProvide general customer service and administrative supportFollow established workflows and...

Sr. Account Manager Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. Were always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the worlds most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. Join Us from Anywhere While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: Flexible Time Off to recharge when needed Nine Company-Wide Holidays A diverse suite of benefits prioritizing your growth, development, and personal well-being Discover more about our perks and benefits here ....

Our Company: We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do...: As an Operations Admin, you will be r esponsible for providing d istrict (s) operational and hiring support, ordering supplies, and general administrative duties as related to the overall office’s operations.     Day to day you'll …   Provide seasonal hiring support in the H&R Block applicant tracking system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices   Provide hands on Tax...