6 customer service jobs found in Jacksonville

Overview: Coordinates the scheduling of pre-operative appointments to include preadmission testing, history and physical, and other associated tests or services related to the surgical procedure.   Attends and actively listens and participates in the regularly scheduled Referral Coordinator and/or Surgical Coordinator training sessions and meetings.   Instructs patients on administrative, financial and preoperative processes.   Verifies insurance coverage, obtains authorization, submits clinical information as required and communicates with patient, vendors, surgeon and hospital abreast of the surgical plan.   Provides excellent customer service for patients/families/representatives and other members of the treatment team.   Utilizes the internal surgical scheduling EPIC application and external scheduling processes.   Identifies and requests specialized equipment and/or personnel required by the physicians for performance of each surgical case.   Review reports to...

Overview: Job Purpose Intercontinental Exchange is hiring a Growth Marketing Associate to support servicing solutions in the mortgage technology business. This role is responsible for various aspects of assigned marketing projects, with projects specifically focused on marketing campaign efforts related to sales, business operations, customer service and ICE employees. This role typically involves extensive interactions with cross-functional teams of various functional areas of the business.   Responsibilities Plans and coordinates various aspects of marketing campaign projects from initiation through delivery and ensures requirements align to operational standards. Supports the business with various marketing activities, including advertising (print and digital), lead generation, sales promotion, collateral, tradeshows, events, thought leadership, website and social media activities by coordinating and executing marketing campaigns, delivering tactics on time to ensure...

Overview: Job Duties Under the supervision of the Department Director, Ambulatory Administrator, or Office Manager, directs, coordinates and facilitates the surgical scheduling activities of all clinic physicians. Utilizes appropriate administrative, financial and operational policies and procedures to facilitate continuity of care for the surgical patient. Acts as liaison between the department and other surgical and financial areas. Responsibilities: Essential Functions • Coordinates the scheduling of pre-operative appointments to include preadmission testing, history and physical, and other associated tests or services related to the surgical procedure. • Instructs patients on administrative, financial and pre-operative processes. • Verifies insurance coverage, obtains authorization, submits clinical information as required and communicates with patient, vendors, surgeon and hospital abreast of the surgical plan. • Provides excellent customer service for...

Our Company: We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do...: As an Operations Admin, you will be r esponsible for providing d istrict (s) operational and hiring support, ordering supplies, and general administrative duties as related to the overall office’s operations.     Day to day you'll …   Provide seasonal hiring support in the H&R Block applicant tracking system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices   Provide hands on Tax...

Overview: Job Purpose We seek a talented, creative and technical individual to join our team of Business Operations at ICE Clear Credit.   You will be responsible for partnering with ICE Clear Credit and ICE Link customers to provide operational process, onboarding and troubleshooting across CDS and U.S. Treasury clearing and post-trade processing services. This role is part of a highly specialized Business Operations support organization that is responsible for the daily operations of multiple industry leading trading exchanges, clearing systems, and data distribution services.  This position requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. This role requires a blend of general technical and business knowledge, as well as a comprehensive understanding of the overall architecture of the ICE Clear Credit clearing, and infrastructure. You will act as a primary escalation point for internal...

Overview: Job Purpose The Customer Research team is seeking a qualified candidate to support the Mortgage Technology Product Management organization in advancing customer-centric product strategies. The successful candidate will gain broad exposure to all phases of the product lifecycle — from customer research and market analysis to go-to-market planning and continuous improvement — with a core focus on translating the voice of the customer into actionable insights that drive meaningful improvements to user experience and product adoption.   Responsibilities Customer Research & Voice of the Customer (VoC) Design, coordinate, and analyze customer research initiatives — including surveys, interviews, forums, and usability studies — to capture actionable insights. Contribute to the VoC program by ensuring feedback is systematically collected, synthesized, and routed to the appropriate product and strategy teams. Monitor customer sentiment trends and maintain feedback...