2 customer service jobs found in Boston

The Marketing and Business Development (MBD) Technology Manager oversees a core set of MBD Technology platforms and workflows that support digital experience, visual communications, and engagement execution across the firm. Reporting to the Associate Director of MBD Technology, this role manages a team responsible for digital experience optimization, SEO, analytics support, and visual communications execution. The Manager ensures platforms, tools, and processes are reliable, well-governed, and effectively adopted, while partnering closely with other MBD Technology leaders-including Relationship Intelligence, Insights, and Enablement-to deliver a cohesive, data-informed technology ecosystem. Key Responsibilities Platform & Workflow Ownership Oversee day-to-day management and optimization of MBD Technology platforms and emerging tools supporting digital experience, website engagement, email production, analytics, SEO, and related marketing and business development...

Job Ref:JR-1672 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$36,500.00 - $45,700.00 per year Overview The Front Desk Clinic Coordinator reports to the Scheduling Supervisor in pediatrics and is responsible for timely completion and accuracy of assigned daily tasks. These functions include, but are not limited to, staffing the Jimmy Fund Clinic Front desk, liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests, collecting demographic and insurance information, and insurance eligibility and benefit verification at the Dana-Farber Cancer Institute and its partnering facilities, as applicable. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care....