9 jobs found

Remote Service Manager (Las Vegas) Position Overview We are seeking a highly skilled and results-driven Service Manager to oversee and elevate service operations while leading a dynamic team. This role is designed for a self-motivated professional who can manage responsibilities effectively in a flexible work environment, collaborate seamlessly across teams, and maintain high service standards without the need for constant on-site presence.The Service Manager will play a key role in driving operational excellence, ensuring customer satisfaction, and supporting continuous improvement initiatives. This position offers flexibility in scheduling and work structure, making it ideal for candidates who excel in both independent and collaborative settings. Key Responsibilities Oversee and manage daily service operations to ensure consistent quality, efficiency, and performanceLead, mentor, and develop service team members through coaching, performance reviews, and ongoing...

Overview: The General Manager is responsible for managing the daily operations of our restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity). Responsibilities: Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs. Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. Maintain professional restaurant image, including restaurant...

Overview: Deal assigned game(s) accurately and productively.  Offer exceptional customer service to all guests.  Maintain detailed knowledge of property events.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Maintain a thorough understanding of and execute the rules and procedures for each game dealt. Maintain a thorough understanding of and execute all Dealer policies and procedures. Deal assigned game(s) accurately and productively. Maintain a detailed knowledge of upcoming casino events. Communicate with guests, supervisors and managers. Greet and interact with guests in a professional, welcoming and attentive manner. Ensure all laws, regulations, MICS and company/departmental policies are followed on assigned game. Identify cheating techniques on assigned game in a...

Overview: Deal assigned game(s) accurately and productively.  Offer exceptional customer service to all guests.  Maintain detailed knowledge of property events. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Maintain a thorough understanding of and execute the rules and procedures for each game dealt. Maintain a thorough understanding of and execute all Dealer policies and procedures. Deal assigned game(s) accurately and productively. Maintain a detailed knowledge of upcoming casino events. Communicate with guests, supervisors and managers. Greet and interact with guests in a professional, welcoming and attentive manner. Ensure all laws, regulations, MICS and company/departmental policies are followed on assigned game. Identify cheating techniques on assigned game in a...

Overview: It is the responsibility of the Food and Beverage Supervisor to monitor the Food and Beverage departments’ profitability while ensuring all employees maintain Golden Nugget customer service standards. Interact with other Department Heads to help beverage department operations proceed smoothly. Responsibilities: • Continually monitor all daily sales, ordering/par levels, costs for all beverage outlets. Also constantly monitor outlet performance and seek to exceed budgeted goals/improve beverage department operations by focusing on the following areas: o Maximizing revenue o Creating, implementing and modifying marketing plan(s) for beverage outlet(s), with approval of Food and Beverage management o Reducing labor expense(s) based on business levels o Reducing all other expenses, including maintenance on bar/beverage equipment • Consistently demonstrate and ensure all other employees maintain quality standards and follow established service rules/procedures, including...

Overview: Supervise a section of the casino floor of typically one to six table games.  Responsible for supervising dealer’s in assigned section.  Works with and accepts general guidance and direction from the Team Lead, Casino Shift Manager, and/or the Casino Manager on duty.  Deal assigned game(s) accurately and productively.  Offer exceptional customer service to all guests.  Maintain detailed knowledge of property events. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Continually monitor activity on all table games in assigned section; ensure that game integrity is upheld. Maintain a thorough understanding of the rules and procedures for each game offered in assigned section. Maintain a thorough understanding of all Dealer and Casino Floor Supervisor SOPs. Maintain a detailed...

Overview: Works with and accepts general guidance and direction on the day to day management of the casino floor from the Casino Manager and/or the Casino Shift Manager on duty.  Responsible for managing supervisors, dealers and games in the table games department. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).    Responsibilities: Monitor activity on all table games; ensure that game integrity is upheld. Maintain a thorough understanding of the rules and procedures for each game offered on the casino floor. Maintain a thorough understanding of all Dealer and Casino Floor Supervisor SOPs. Maintain a detailed knowledge of upcoming casino events. Monitor and continually train table games staff including supervisors and dealers. Greet and interact with guests in a professional, welcoming and...

Overview: It is the responsibility of the Pool Supervisor to assist managing operation in an efficient and professional manner to ensure quality service to guests.  Help monitor operation profitability while ensuring all employees maintain the highest of guest service standards.  Interact with other pool managers and other Department Heads to help outlet operations proceed smoothly.  In addition, ensuring the safe and efficient use of all our swimming pool facilities and promoting a high standard of health and safety to our guests. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity). Responsibilities: The Pool Supervisor assists in overseeing and monitoring approximately 50 employees. He/She may have to issue discipline, guide, and coach and develop Lifeguards, Fountain Workers, Pool Runners, Ambassadors, Servers and...

Overview: It is the responsibility of the Financial Controller to oversee and administer all aspects and functionality of the General Ledger, Accounts Payable, Accounts Receivable and Payroll departments. In addition, the Financial Controller compiles and maintains all financial accounting information .  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Oversee and provide support to Accounts Payable, Accounts Receivable, General Ledger, and Payroll departments. Manage and direct the month-end closing of the accounting records. Review supporting documentation for balance sheet accounts. Produce internal financial statements for management. Review tax returns submitted to governmental agencies. Respond to questions and requests from Internal/External Auditors and other regulatory...