5 executive jobs found

Overview:   JOB SUMMARY: The Associate Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping designDATA safeguard our revenue, retain our clients, grow our accounts, and spearhead projects to modernize client infrastructure. Responsibilities: ESSENTIAL FUNCTIONS: Account Management Manage 8 to 10 client accounts with the support of a dedicated cross functional team Drive contract renewal and project sales activities within assigned accounts to meet service renewal and expansion targets, to include cultivating leads and generating and presenting proposals Motivate clients to adopt designDATA infrastructure and IT offerings Analyze clients’ environments and needs regularly to identify new sales opportunities Meet with clients regularly to ensure satisfaction with our services Establish and maintain key...

IT Program Manager Who We’re Looking For (Position Overview): The Program Manager is responsible for overall leadership, management, and successful execution of the IT End User Support Services contract. The Program Manager serves as the primary point of contact with the Government and is accountable for technical performance, cost, schedule, staffing, and compliance across all contract requirements. This role provides strategic direction and operational oversight to ensure reliable, secure, and responsive IT support services that meet Service Level Agreements (SLAs), customer expectations, and federal standards. What Your Day-To-Day Looks Like (Position Responsibilities): Serve as the single point of accountability for all aspects of contract performance, including service delivery, staffing, financial management, and compliance. Act as the primary interface with Government stakeholders, including the COR, providing regular communication, briefings, and issue resolution....

Deputy Program Manager Who We're Looking For (Position Overview): The Deputy Program Manager supports the Program Manager in the daytoday execution of a largescale federal IT enduser support contract. The DPM is responsible for operational leadership across service desk and desktop support functions, ensuring consistent service delivery, Service Level Agreement (SLA) performance, and customer satisfaction. The DPM serves as the alternate point of contact to the Government and assumes full program leadership responsibilities in the absence of the Program Manager. Key Responsibilities What your Day-To-Day Looks Like (Position Responsibilities) Support the Program Manager in overall contract execution, operational planning, and performance management. Provide direct oversight of daily IT enduser support operations, including Tier 1 and Tier 2 service desk and desktop support activities. Manage the incident and service request queue within the Governmentapproved IT Service...

Program Manager At INflow Federal, your work is more than a job - it’s a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow is where your expertise can truly make a difference. The mission of this program is science in pursuit of fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to extend healthy life and reduce the burdens of illness and disability. The mission of the program is to provide, coordinate, and manage information technology and to advance computational science. In this role, you will support a Call Center that receives and facilitates over 200,000 calls per year. Role Overview The Program Manager will oversee the daily operations and overall performance of a high-volume call center supporting mission-critical communications services. This role is responsible for ensuring effective...

Short Description: Bowman has an opportunity for a Office Manager to join our team in Rockville, MD.     At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That’s why a career at Bowman is more than a job. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved. We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients. Overview: Ensure the smooth and efficient operation of office services for assigned office. Responsibilities: Leadership and Direction Receive broad guidance from senior-level management relating to overall key objectives, critical issues, new concepts, and policy matters and...