1 customer service event representative jobs found

Overview: Supervise a section of the casino floor of typically one to six table games.  Responsible for supervising dealer’s in assigned section.  Works with and accepts general guidance and direction from the Team Lead, Casino Shift Manager, and/or the Casino Manager on duty.  Deal assigned game(s) accurately and productively.  Offer exceptional customer service to all guests.  Maintain detailed knowledge of property events. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).  Responsibilities: Continually monitor activity on all table games in assigned section; ensure that game integrity is upheld. Maintain a thorough understanding of the rules and procedures for each game offered in assigned section. Maintain a thorough understanding of all Dealer and Casino Floor Supervisor SOPs. Maintain a detailed...