1 jobs found in Elizabeth, NJ

*Job Title: IT Service Delivery Lead* *Position Summary* Our client is seeking an experienced and hands-on IT Service Delivery Manager to oversee their end-user platforms and desktop operations, while also serving as a senior technical leader. This is a role for a proactive problem-solver with a strong focus on customer-centricity and empathy. You will guide and mentor the IT support team while remaining directly involved in the day-to-day work, including building and configuring PCs/laptops, managing Microsoft 365, and supporting Microsoft Virtual Desktop. Your primary goal will be to provide a stellar support experience to our associates and clients, ensuring their needs are met with responsiveness and high-quality work. The IT Service Delivery Manager will also play a critical role in security operations, including Data Loss Prevention (DLP), Microsoft licensing management, Conditional Access, audit compliance, and email security. *Key Responsibilities* * *Lead with Empathy:*...