Apr 21, 2026
Overview:
Job Purpose The PSO Senior Engagement Manager is responsible for advisory scoping and strategic partner management across a portfolio of ICE implementation and consulting partners. This role bridges ICE's Professional Services Organization (PSO) with partner firms, ensuring partners can effectively deliver advisory consulting services and successful implementations to lenders deploying Encompass, Document and Data Automation (DDA), and other ICE solutions. This is a high-visibility role with direct impact on ICE's ability to scale implementations, advisory consulting engagements, accelerate customer time-to-value, drive solution adoption, and maintain delivery quality across the rapidly evolving mortgage technology landscape. Responsibilities Advisory Engagement Scoping & Delivery Lead the scoping process for advisory consulting engagements, including conducting discovery calls with partners and customers, defining project scope, timelines, cost...
Intercontinental Exchange Holdings, Inc.
Jacksonville, FL
Full time