1 jobs found in Hamden, CT

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Call Center Sr. Manager has the responsibility and accountability for all administrative, technical and personnel matters required for the efficient and high-quality operation and management of a operators and clinical nurse advisors. This includes direct responsibility for specialty care triage and leadership planning for integration of other call centers such as primary care. The incumbent maintains highest level of understanding of systems functionality and workflow processes affecting the operations of the Call Center. Acts as a leadership resource, responsible for managing development and execution of strategic organizational priorities related to the call center....