1 customer service jobs found in Cincinnati

The Site Lead works closely with the DMAC Operations Manager and client to design and maintain all staffing levels in order to guarantee contractual compliance and expected financial targets. The Site Supervisor is responsible for anticipating and planning for future staffing needs, leading recruitment initiatives through the recruitment team, and allocating new hires to suitable schedules and positions in accordance with operational needs and employee strengths. The Site Lead will also be in charge of increasing officer productivity in order to reduce unneeded overtime and non-billable costs. The Site Lead will be responsible for requesting uniforms and other equipment, complete all required employment documentation with the employee, and keep track of operational metrics to inform business choices at site level. Additional responsibility, the Site Lead will be the front line liaison between clients and DMAC Operations Manager. This position is vital to the healthy relationship...